IT Support Officer
4 days ago
**Date**:19 May 2025
**Location**: Sepang, 10, MY, 64000
**Company**:Malaysia Airports Holdings Berhad
**POSITION GENERAL SUMMARY**
- To ensure that all endpoints in the organization are running efficiently and effectively, and to provide exceptional technical support and customer service to end-users.
**ESSENTIAL POSITION FUNCTIONS**
- To perform daily monitoring and maintain services of unit relevant infrastructure
- To assist in maintaining and managing software packages and updates
- To execute and fullfill unit OTP
- To ensure SLAs are properly followed in handling and escalating IR based on severity and priority level on a daily basis
- To collaborate with vendors (hardware, software, services), outsource partners, and other stakeholders
- To provide technical support to end-users for endpoint device issues, including hardware and software troubleshooting and resolution
- To manage and maintain Printers services
- To assist on managing alerts services
- To maintain unit-related documents and records
**Key Challenges**:
- Manages customers and top management’s expectations.
- Work beyond area of control that contributes to overall endpoint performance.
**Skills**:
- IT Operation and Maintenance experience
- Experience in endpoint troubleshooting, domain administration and project management
- Ability to work in a team
- Positive attitude and able to work under pressure
- A good team player
- Should have the ability to carry out tasks given.
- Willing to always learn new tasks
**Education**:
**EXTERNAL**
- Diploma preferably with specialization in Computer Science or equivalent.
- Professional certification; MCSE/MCTP or relevant industry certification is advantage
**Relevant Industries**:
**EXTERNAL**
- Minimum of 1 year experience working in IT security related field or system/server support
**Additional Information**:
**Open for Malaysian citizens only.**
**Applications should reach us by 26 May 2025.**
**Only the shortlisted will be notified.**
**Job Segment**:Technical Support, Computer Science, Project Manager, Technology
-
Sepang, Malaysia NSS IT Solution Sdn Bhd Full time**Key Roles**: As a Operations & Administration Intern, you will support both the recruitment function and terminal administration tasks to ensure smooth dav-to-day operations This is a dual-role internshio that offers valuable exposure to real-world Operations practices and administrative management within a dynamic office environment. A. Recruitment...
-
Customer Support Officer
2 weeks ago
Sepang, Malaysia APPING TECHNOLOGY SDN BHD Full time**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...
-
Sepang, Selangor, Malaysia NTT DATA Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...
-
Office Clerk
6 days ago
Sepang, Malaysia Effenzee Rich Sdn Bhd Full timeThe position of office clerk consists of performing various tasks requiring limited knowledge of office management systems and procedures; drafting and proofreading documents, maintaining filling systems, managing agendas, supporting the administration in business management, filling out form, performing accounting tasks and training staff. Office Clerk: -...
-
Intern, Desktop Support
15 hours ago
Sepang, Malaysia AirAsia SEA Full timeTo have an exposure in managing the IT equipment stores, tagging, records & deployment. - Assist with the IT equipment installation, configuration & setup. - To provide end-user computing technical support, related assistance & guidance. - Participate in staff onboarding & offboarding support and deployment. - involved in Meeting Room Video Conferences...
-
Desktop Support Executive
15 hours ago
Sepang, Malaysia AirAsia Full timeAs a Desktop Support Executive, you'll play a vital role in ensuring the smooth operation of our IT services. Get ready for a dynamic role where you'll tackle challenges head-on and work alongside a team of passionate professionals. It's an opportunity to dive into the world of tech support, where your skills and dedication will help keep our systems running...
-
Reservation Officer
2 weeks ago
Sepang, Malaysia Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure...
-
Assistant Front Office Manager
3 days ago
Sepang, Malaysia Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the...
-
Customer Support Officer
4 days ago
Sepang, Malaysia APPING TECHNOLOGY SDN BHD Full timeResponsibilities: 1. Urgent Requests Management: - Handle incoming urgent requests from airlines for component delivery. - Ensure materials are properly delivered within contractual lead times by coordinating from the best location among our inventory locations. 2. Inventory Coordination: - Evaluate, challenge, and autonomously select options to satisfy...
-
Officer, Tracing
1 week ago
Sepang, Malaysia Teleport Full time**ABOUT US** At Teleport, we’re on an exciting mission to innovate in the traditional logistics industry. We want to enable everyone, from single merchants to the largest companies, to move eCommerce parcels cross-border in a faster, cheaper and better way. We are looking for an Officer, Tracing to work with our Operations team supporting our journey to...