Customer Service

As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

Providing introductory information to prospective and new customers - Ensuring that consumers are satisfied with products or services by handling complaints and inquiries - Letting patrons know about additional products or services that might benefit them - Determining the quickest, most effective ways to answer a client’s or customer’s questions -...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Summary of job description as follow: 1. Customer Service - Prepare quotation - Resolve customer complain, delivery issues etc. 2. Sales Admin - Planning for delivery of customers' orders - Process incoming orders - Billing (generating Delivery Orders and Invoices) - Other related administrative tasks **Job Types**: Full-time, Permanent **Salary**:...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

**Job Title**: Customer Service **Location**: Ikon Connaught **Company**:Peak Fitness **Employment**Type: Full-Time About Peak Fitness: Peak Fitness is a dynamic and rapidly growing fitness company dedicated to helping our members reach their health and wellness goals. We offer top-notch fitness programs and a supportive community to create a positive...

Job Descriptions· Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat.· Ability to speak and write in English and Bahasa Malaysia.· Poses strong communication skill and go extra mile to engage customers· Meeting ecommerce marketplace KPI on chat response to ensure...

Position: Customer Service AgentEmployment Type: 2 months contractMarket: MY/SGProject: E-commerce, online shopping platformJoining Date: 17-Nov-2025Job description:* To respond promptly to customer inquiries via live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.* To handle customer...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...