After Sales Manager

4 days ago


Semenyih, Malaysia Terus Maju Services Sdn Bhd Full time

Terus Maju Services Sdn Bhd is a reputable provider in the commercial vehicle industry, specializing in buses and after-sales services. We are seeking a committed and proactive **After-Sales Executive** to manage insurance claims, provide service updates, promote necessary parts replacement, and ensure a smooth customer experience. This position reports **directly to the Director**, providing a unique opportunity for growth and exposure to strategic operations.

**Key Responsibilities**
- Handle and coordinate **insurance claims** with adjusters, insurance companies, and customers.
- Liaise with insurance adjusters for inspections and prepare necessary documentation for claim processing.
- During **bus servicing**, identify and record any additional issues found by the workshop.
- **Update customers** about service findings and **recommend or promote parts replacements** (e.g. brake pads, filters, lights, etc.).
- Prepare quotations and seek approval from customers for additional repairs.
- Ensure timely communication and follow-ups to ensure customer satisfaction and service completion.
- Maintain proper service records, reports, and updates for management review.
- **Report directly to the Director** and assist in improving after-sales processes and customer satisfaction strategies.

**Requirements**:

- Minimum **SPM/Diploma** in Automotive, Business Administration, or relevant field.
- 1-2 years of experience in after-sales, claims handling, or workshop advisory roles (bus or commercial vehicle industry preferred).
- Knowledge of **insurance processes**, service flow, and parts advisory.
- Strong interpersonal and communication skills.
- Able to **upsell service parts** and justify recommendations to customers.
- Proficient in Microsoft Office; basic reporting and documentation skills required.
- Able to speak and write in **Bahasa Malaysia and English**. Mandarin is a plus.
- Possession of a valid driving license is an advantage

Pay: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Semenyih: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 2 years (preferred)

Work Location: In person

Expected Start Date: 08/03/2025


  • After Sales Advisor

    2 weeks ago


    Semenyih, Malaysia Terus Maju Services Sdn Bhd Full time

    **Job Purpose**: To manage after-sales support for newly delivered buses by ensuring technical issues are addressed swiftly and customer satisfaction is maintained. The role requires strong technical expertise, excellent client engagement skills, and the ability to work closely with clients. **Key Responsibilities**: - Act as the main liaison between...

  • Sales Admin

    8 hours ago


    Semenyih, Malaysia Minaz Sdn Bhd Full time

    **Position**: Sales Admin **Department**: Sales & Operations **Company**: Minaz Sdn. Bhd. **Job Summary** Responsible for providing administrative and operational support to the sales team. Ensures smooth coordination between sales, retail, and HQ departments to achieve sales targets and maintain accurate records and reports. **Key Responsibilities** -...

  • Sales Admin

    2 days ago


    Semenyih, Selangor, Malaysia HH APPAREL SDN BHD Full time 20,000 - 30,000 per year

    Position: Sales AdminDepartment: Sales & OperationsCompany: Minaz Sdn. Bhd.Job SummaryResponsible for providing administrative and operational support to the sales team. Ensures smooth coordination between sales, retail, and HQ departments to achieve sales targets and maintain accurate records and reports.Key ResponsibilitiesAssist the sales team with daily...

  • Sales Admin

    1 week ago


    Semenyih, Malaysia GOODNITE CREATIVE SDN BHD Full time

    **Job Objective** To support the sales team in daily operations by handling documentation, coordinating with customers, and ensuring smooth sales processes to achieve company sales targets. **Responsibilities** - Prepare sales quotations, invoices, delivery orders, and related documents. - Coordinate with production, logistics, and accounts departments for...


  • Semenyih, Malaysia Dong Sing Food Link Sdn Bhd Full time

    **Responsibilities**: - Coordinate sales team by managing schedules, filing important documents and communicating relevant information - Ensure the adequacy of sales-related equipment or material - Respond to complaints from customers and give after-sales support when requested - Handle the processing of all orders according to customer requirements with...

  • Sales Executive

    1 week ago


    Semenyih, Malaysia Image Furnitech Sdn Bhd Full time

    **About Us**: Image Furnitech Sdn Bhd is a leading provider of exclusive ergonomic office solutions, specializing in high-end office furniture designed for modern workspaces. With a strong reputation in the industry, we focus on delivering innovative, customizable, and premium-quality office solutions to our valued clients. **Job Summary**: **Key...

  • Sales Admin

    2 days ago


    Semenyih, Malaysia BabyPian HQ Full time

    Job Summary: On behalf of our client, BabyPian Legacy Sdn Bhd is seeking a Sales Admin. To provide administrative and sales support to the company, ensuring smooth operations of daily sales activities, while also representing the brand as a Live Host to engage with audiences and promote products/services through live streaming platforms. Key...

  • Sales Executive

    2 days ago


    Semenyih, Selangor, Malaysia Gemtex Sdn. Bhd. Full time 42,000 - 63,000 per year

    Job ResponsibilitiesMaintain strong relationships with international customers to ensure satisfaction and support business growth.Develop overseas markets, identify business opportunities and drive sales growth, negotiate contract terms with clients.Present and explain product features, benefits, usage and after-sales requirements.Manage the export sales...

  • Sales Executive

    7 hours ago


    Semenyih, Selangor, Malaysia Jian Wei Development Sdn Bhd Full time 30,000 - 60,000 per year

    Participate in assigned sales events, roadshows, exhibitions, and station at the sales gallery as assigned.Coordinate with purchasers, solicitors, financiers, and interdepartmental teams for timely execution of Sale & Purchase Agreements and Loan Agreements.Monitor and track the sales process for efficient closing and documentation within set time frames,...

  • Sales Advisor

    1 week ago


    Semenyih, Malaysia BOON HUA MOTOR SDN BHD Full time

    **Job Summary**: As a Sales Advisor specializing in motorbikes, you will be responsible for assisting customers in purchasing motorbikes that suit their needs and preferences. You have to provide excellent customer service, offer product knowledge, and ensure a smooth sales process from initial inquiry to final purchase. **Qualifications and Skills**: - No...