Quality Assurance Manager Bpo Industry

Role: Assistant Quality Assurance Manager Language: English (Malaysians) Specialization: Global Payments Target Onboarding Date: ASAP Salary Range: 7,000 RM - 8,000 RM Location: Kelana Jaya, Selangor Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Assist in leading and coordinating the quality assurance team. - Provide training...

We, **SummitNext Technologies Sdn. Bhd.**, are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion, we are seeking an experienced and dynamic **Quality Assurance & Training Manager** to lead our quality management and training functions. This role ensures service excellence, drives continuous...

As a Human Resource Manager in a Business Process Outsourcing (BPO) company, your role is crucial in managing the human capital of the organization, ensuring the recruitment, development, and retention of a skilled workforce. You'll be responsible for implementing HR strategies that align with business objectives and support employee engagement and...

**Job Track Description**: - Accountable for functional, operational, and/or program management. - Manage performance appraisals and pay reviews. - Manage training for 3 or more employees. - Manage hiring and termination actions. - Supervise daily tasks of complex business, technical support, or production teams. - Works within established precedents and...

_**JOB TITLE**_**:Quality Assurance Analyst - Video Hosting** - **LOCATION**:_**Petaling Jaya, Selangor** - **Responsibilities**_ - Conduct root cause and other data analysis - Participate as project team member in problem prevention and continuous improvement projects - Identify improvement opportunities within the eCommerce environment - Act as liaison...

The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...

**Job Purpose** The Quality Assurance Manager is responsible for the operational management and support of all activities relating to academic standards and quality assurance enhancement across the University. He/she is required to ensure that there is a regular cycle of feedback from students, staff and industry experts, all of which is used to share new...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**Position Title**: Assistant Manager, Quality Assurance **Report To**: Manager, Quality Assurance **Position Summary**: This position is critical in establishing, administering, managing and implementing an independent Quality Management System within the Ground Operations & Cargo Department. The Assistant Manager Quality Assurance - Ground Operations &...