Business Support

3 days ago

Kuala Lumpur, Malaysia MOL Accessportal Sdn Bhd Full time

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

**Responsibilities**:
The Business Support & Operations Specialist plays a pivotal role in driving operational excellence within the B2B segment of Razer Gold. Reporting to the Manager, Global Sales Support & Operations, this role ensures seamless coordination across account management, content onboarding, and platform operations, contributing directly to the success of partner relationships and the efficiency of Razer Gold’s B2B platform.
**Essential Duties and Responsibilities**

**Business Support to Account Management Team, Business PIN Content**
- Support the Account Manager with daily tasks, including PID (Product Identification) creation and amendments.
- Ensure accurate settlement to suppliers.
- Maintain accurate and up-to-date records of all account activities, including PID changes, reconciliations, and promotional activities.
- Identify and resolve issues related to account management, working closely with internal teams to ensure smooth operations.
- Contribute to the continuous improvement of operational processes.
- Assist in onboarding new content to Razer Gold’s B2C and B2B platforms.

**B2B Platform Operations**
- Assist in daily operational tasks & ensure smooth functioning of the platform such as account creation & maintaining records for B2B Distribution Platform
- Create & maintain weekly/monthly reports & compiling of sales leads
- Work as a team to maintain good relationships and collaborate with other departments to ensure efficient workflow and process adherence
- Help troubleshooting operational issues and providing timely resolutions
- Support the team in creating workflows or presentation materials
- Contribute to the continuous improvement of operational processes
- Other duties as assigned

**Pre-Requisites**:

- Enrolled in a Bachelor’s degree program in Business Administration, Operations Management, or a related field.
- 3-4 years of experience in administrative and operational roles.
- ** Master of Multitasking**: You handle multiple projects effortlessly, maintaining perfect balance without breaking a sweat.
- ** Communication Expert**: Your spoken & written words are clear & effective, making you the go-to person for interactions.
- ** Office Suite Pro**: You excel in using Excel, Word, & PowerPoint, creating impressive spreadsheets, documents, & presentations.
- ** Detail-Oriented**: You have a keen eye for spotting errors & inconsistencies, ensuring precision in your work.
- ** Independent & Collaborative**: You thrive both independently & in team settings, adapting seamlessly to solo tasks & collaborative projects.
- ** Thrives in Fast-Paced Environments**: You excel in high-speed settings, maintaining your cool & delivering top-notch work.

**Are you game?

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