(Mandarin) Operation Manager

2 days ago


Cheras, Malaysia Staffing Services Full time

_**Our client is a well established healthcare services provider and the successful incumbent will be based at Cheras, Kuala Lumpur.**_

**Key Roles**:

- Maintain constant communication with management, staff and vendors/suppliers to ensure proper operations of the Company.
- Develop, implement and maintain quality assurance protocols.
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity.
- Actively pursue strategic and operational activities.
- Ensuring that health and safety regulations are followed.
- Supervise daily activities of the operation including quality assurance, inventory control, space management, fulfillment, logistics and floor productivity.
- Develop operations systems by defining product handling, storage requirements, equipment/space utilization, inventory management and fulfillment process.
- Review and prepare workflow, manning and space requirements, equipment layout and action plans while ensuring productivity, quality and customer service standards are met.
- Inspect equipment, tools and machinery regularly and oversee general maintenance as needed.
- Train and manage a team to solve day-to-day operational issues and reach short and long-term performance goals.
- Maintain a safe, clean and healthy work environment by establishing, following and enforcing standards and procedures and complying with legal regulations and adherence to HSE best practices.
- Ensure total service satisfaction and excellent client relationships.
- Work with sales & marketing departments to ensure strong promotional activities and marketing campaigns.

**Requirements**:

- Diploma / Bachelor's degree with **5-7 years operation management experience **in **TCM / Healthcare / Wellness **industries.
- Good interpersonal and leadership skills, self motivated and customer service oriented
- Proficient in **Mandarin** (spoken & written) to support business needs.
- Permanent vacancy based in Cheras, KL.

**Job Types**: Full-time, Permanent

**Salary**: RM8,000.00 - RM9,500.00 per month

**Benefits**:

- Free parking
- Health insurance

Schedule:

- Monday to Friday

Application Question(s):

- Do you have operation management experience in TCM / healthcare / wellness industry ? If yes, how many years ?


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