Administrative and Client Specialist Coordinator

2 weeks ago

Cyberjaya, Malaysia Venture Hour Sdn Bhd Full time

As an Administrative and Client Specialist Coordinator at Venture Hour Sdn Bhd, you will be at the forefront of ensuring operational efficiency and exceptional client service within our dynamic working environment. This multifaceted role combines administrative expertise with client relations, providing a crucial link between our clients, internal teams, and external vendors.

**Key Responsibilities**:
**Administrative Support**:

- Execute day-to-day administrative tasks to facilitate smooth office operations.
- Maintain organized records, manage filing systems, and handle confidential client information with discretion.
- Assist in creating and maintaining standard operating procedures for administrative processes

**Client Communication and Relationship Management**:

- Serve as a primary point of contact for client inquiries and maintain positive client relationships.
- Communicate effectively with clients, addressing queries, providing updates, and ensuring client satisfaction.

**Event/Project Planning Assistance**:

- Collaborate with clients to understand their event needs and provide guidance on the integration of photography and videography services.
- Coordinate logistics with internal teams and external vendors for event planning.

**Meeting Coordination**:

- Schedule and coordinate meetings with clients and internal teams.
- Attend meetings to document discussions, gather requirements, and ensure clear communication.

**Documentation and Reporting**:

- Prepare and maintain reports on client interactions, project progress, and administrative activities.
- Contribute to the development of client-facing documents and presentations.

**Qualifications**:

- Proven experience in administrative roles with client-facing responsibilities.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in office software and tools.

**Why Join Venture Hour?**

**Job Types**: Full-time, Permanent

Pay: RM2,700.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Administrative: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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