Customer Service Representative

5 days ago


KL Eco City, Malaysia LEGENCY GROUP SDN BHD Full time

To handling customer inquires and provide solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- Handle large amount of customer through livechat
- To be constantly guided by company's service standards.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

**; Requirements**:
- Fresh graduates are encouraged to apply.
- Able to converse in Mandarin and English
- Previous working experience in customer service, or customer service related fields (i.e. Customer Liaison etc) is an added advantage but not essential
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, priorities and manage time effectively
- Able to work in shift (9 working hours)

**Location**: KL Eco City (Nearby LRT/KTM)



  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia Agensi Pekerjaan Elitez Malaysia Sdn Bhd Full time

    **Industry : Dental industry** **Working Hours: Monday - Friday 9am - 6pm** - Prepare sales orders, quotations, and other documents related to sales inquiries. - Handle customer inquiries, providing timely and accurate information on product availability, pricing, and order status. - Follow up on credit notes and ensure the 4PL returns products into the...


  • KL Eco City, Malaysia Swivelt Sdn Bhd Full time

    **Our client has been in business since 2009 and is considered one of the largest Forex and CFD brokers in the world.** Members of the Client Services team would have strong communication and coordination skill sets whom will be part of a 24 by 5.5 rotation team that will be responding to external client inquiries about accounts, trading, and company...


  • KL Eco City, Malaysia P2P NUSA KAPITAL SDN. BHD. Full time

    **Key Responsibilities** **Customer Support & Enquiries** - Provide accurate information regarding products and company processes. - Handle complaints and feedback professionally and ensure resolution within agreed timelines. **Customer Relationship Management** - Maintain a high level of customer satisfaction through positive engagement. - Build strong...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia P2P NUSA KAPITAL SDN. BHD. Full time 20,000 - 30,000 per year

    Key ResponsibilitiesCustomer Support & EnquiriesAttend to customer enquiries via phone, email, WhatsApp, and social media platforms.Provide accurate information regarding products and company processes.Handle complaints and feedback professionally and ensure resolution within agreed timelines.Customer Relationship ManagementMaintain a high level of customer...


  • KL Eco City, Malaysia Legency Group Sdn Bhd Full time 36,000 - 48,600 per year

    WE ARE A DIGITAL BRANDING AGENCY FROM MALAYSIASince its inception in 2017, Legency Group has rapidly emerged as a leading digital branding and SEO agency in Malaysia, renowned for orchestrating highly successful digital marketing campaigns. Our expertise extends deeply into the SEO landscape, enabling us to enhance your brand's visibility and search engine...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time 24,000 - 48,000 per year

    About UsYAOYAO Group was founded in 2021 and focuses on home appliance market of Southeast Asia Countries. The key brand under YAOYAO Group is "Simplus", which is already the Top Home Appliances brand of Shopee, Lazada and TikTok in the regions. With cutting-edge design, exceptional product quality, and a robust global operations network, Simplus is...

  • Customer Service

    5 days ago


    KL Eco City, Malaysia Eve M Solution Full time

    **Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...