Order Fulfilment Specialist 9217

1 week ago

Kuala Lumpur, Malaysia AMK Technology Sdn Bhd Full time

**Purpose**:
**This position is responsible for**:
▪ Maximizing the end-to-end service rate to customers at the lowest possible cost.

▪ Optimizing sourcing effectiveness by coordinating their flows and deliveries

▪ Aligning all supply chain functions in their priorities to optimize service/cost performance,

solve operational issues and anticipate alerts: supply chain helpdesk

**Key Responsibilities**:
**Orders Fulfilment**

▪ Ensure delivery within scheduled date, detect deviations between plan and actual and

address issues across the Distribution Centre

▪ Manage Service Level Agreement with Customers

▪ Provide report on a regular (daily/weekly) basis on service delivery performance

**Inventory & Orders Planning**

▪ Assist/place Purchase replenishment Orders (PO) with the support of Central Planning

Team (CPT) and monitor incoming shipment

▪ Monitor inventory and its accuracy, including FIFO management, in D365 system

▪ Act as the main interface with suppliers and internal stakeholders

▪ Create Transfer Orders (TO) to replenish branches’ stock

▪ Adapt the routing of customer orders based on SLA to deliver the right service at the

lowest distribution cost

▪ Coordinate the setup of new flows and leading projects related

▪ Identify any improvement for inventory planning, warehouse, shipment

**KPI**:
▪ Service Rate to customers

▪ Distribution Cost

▪ Inventory Accuracy

▪ Incoming Shipment Delivery

**Requirements**:
Working hours: Monday-Friday 9am-6pm, Saturday 9am-1pm (on-site, no WFH)

**Requirements**:
▪ Languages required**:Mandarin (mandatory)** & English

▪ Experience required: 1 year in a similar role

▪ Diploma or higher in Logistics/Supply Chain/Engineering

▪ Professional Competencies Required:

- Flow Management
- Customer/Supplier Relationship Management
- Proficient in Microsoft Office systems (especially MS Excel)
- Knowledge of ERP system (Microsoft Dynamics 365 etc.)

▪ Leadership Competencies Required:
Decision Making, Drive for Results, Customer focus, Interpersonal Savy, and Personal

Learning

▪ Ready to travel up to 10%

**Job Types**: Full-time, Permanent, Contract, Temporary, Freelance
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Work Location: In person

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