Executive Housekeeprt

1. To co-ordinate effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the Division, based on the principles of Multi Skilling and Multi-Tasking.

2. To ensure that each Housekeeping sub-division is managed successfully as independent cost center.

3. To ensure that each division is managed by a supervisor who are totally accountable for their job tasks

4. To monitor all costs and recommend measures to control them.

5. To ensure that the Department Operational Budget is strictly adhered to.

6. To monitor all cost and recommend / institute measures to control them

**Main Duties**:
1. To review monthly forecasts and schedule resources accordingly.

1. To co-ordinate with Personnel Department in the selecting of staffs and submitting to Management the employment requests. Oversees On-The-Job-Training for subordinates ensures their thorough understanding of relative house-rules, evaluating their performances and providing recommendations - transfers & promotions.

2. To co-ordinate effectively Inter-Departmental Communication as well as within the department. Keeps all employees informed on significant aspects of the hotel, communicating with all level of staffs.

3. To make rounds of the hotel at any time of the day performing random checks on Housekeeping Department to assure the continuing expected hotel's set standard.

4. To develop standard procedures for routine tasks to enable employees to develop consistent work habits.

5. To establish inventory records and controls of cleaning supplies, chemicals, guest supplies, bed-linens, F & B linens and etc. in order to control expenses and minimize waste. To carry out monthly inventory on the above items.

6. To involve employee in planning, effective use of manpower and guiding new methods, mechanical aids & products to ease and simplify Housekeeping work.

7. To establish Lost & Found procedures.

8. To have good liaison with Maintenance Department of any repairs needed and to expedite any major repairs or special request for special occasions.

9. To check on all equipment of Housekeeping Department is well maintained so as to reduce cost.

10. To check rooms physical conditions in order to maintain highest room appearance standards. To action whenever necessary.

11. To establish system in the Linen/Uniform Room and Laundry. To ensure laundry services of high quality for hotel guests as well as laundering for staff uniforms.

12. To be responsible of keeping good morale and enforcing discipline and appearance to employees.

13. To ensure the floral decorations are in order.

14. To ensure high quality of tailoring for uniforms and appropriate quality of material.

**Main Duties**

1. To follow the hotel rules and regulations and policies.

1.To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and inquiries on general maintenance and upkeep.

2. To be demanding and critical when it comes to service standards.

3. To ensure that the division team projects a warm, professional and welcome image.

1. To ensure that all Departmental Operations Manuals are prepared and updated annually.

2. To ensure that all Housekeeping forms, missing items, inventory control and reports are forwarded in time to the Executive Office.

3. To ensure accurate maintenance of maintenance schedules and other relevant documents.

4. To ensure that all meetings are well planned, efficient and result oriented.

5. To conduct daily operations briefing with the Executive Assistant Manager.

6. To ensure that deadlines on all projects are met.

1. To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.

2. To report for duty punctually wearing the correct uniform and nametag at all times.

3. To maintain a high standard of personal appearance and hygiene at all times.

4. To maintain a good rapport and working relationship with staff in the outlet and all other departments.

5. To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.

**Main Duties**:
1. To fully support the Departmental Trainers function in the Department assigned.

2. To undertake any reasonable tasks and secondary duties as assigned by the General Manager.

3. To respond to any changes in the restaurant function as dictated by the hotel.

4. To project at all times a positive and motivated attitude and exercise self-control.

5. To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.

6. To provide a courteous and professional service at all times.

1. To recruit and select and train Maintenance and supervisory employees who are able to work within the decentralized management philosophy, following the Concepts Statement established and the Financial, Operational and Ad