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Assistant Manager, Students Counselor

2 weeks ago

Petaling Jaya, Malaysia INTI International College Subang Jaya Full time

**Responsibilities**:

- Provide individual and group counselling services to students addressing a wide range of personal, academic, and emotional issues.
- Conduct comprehensive assessments to understand students' needs and develop personalized treatment plans.
- Utilize evidence-based therapeutic techniques and interventions to facilitate student growth and resilience.
- Supervise and mentor junior counsellors, providing guidance, feedback, and support to enhance their professional development.
- Lead team meetings, case study and supervision sessions and to promote collaboration and knowledge sharing among counselling staff.
- Collaborate with faculty, staff, parents, and external agencies to develop, implement counselling programs and new initiatives that meet the diverse needs of students.
- Assess the effectiveness of counselling programs and new initiatives through data collection and analysis, and provide recommendations for improvements.
- Provide consultation and training to faculty and staff on mental health needs, crisis response, and best practices to support student mental health.
- Advocate for student psychological well-being within the institution and the broader community, raising awareness and reducing stigma surrounding mental health issues and help-seeking.
- Develop and deliver student outreach programs, workshops, and presentations to promote mental health awareness, resilience, and self-care among students.
- Provide crisis intervention to students in distressed, including assessing risk, providing immediate support, and coordinating follow-up care as needed.
- Develop and implement crisis response protocols and procedures in collaboration with campus stakeholders to ensure the coordination and response strategies are effective to mitigate the emergency threats.
- Manage and introspect counselling systems regularly to ensure the functionality and user friendly.
- Analyse statistic and data of counselling services and generate reports to Management Team.
- Engage in continuing professional development activities to stay abreast of the latest research, trends, and best practices in the field of counselling and mental health.
- Professional certifications or training opportunities in relations to counselling and/or mental health to continuously expand professional repertoire with new skills and approaches.
- To assist in administrative duties for Student Services Department.
- Other projects or duties as required from time to time as directed by the Management.

**Requirements**:

- Minimum Bachelor’s degree holder in counseling, psychology, or a related field.
- Must be a Registered Counselor with the Lembaga Kaunselor Malaysia.
- Strong proficiency in English and Mandarin (written and spoken)
- Has good interpersonal skills and the ability to work effectively with all levels of the organization.
- Good communication skills and high emotional intelligence abilities.
- Strong organizational and time-management skills for managing caseloads and administrative tasks.

Pay: From RM5,000.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What's your expected monthly basic salary?

**Education**:

- Bachelor's (required)

**Experience**:

- Counselling: 3 years (required)

**Language**:

- English (required)
- Mandarin (required)

License/Certification:

- Registered Counselor Cert from Lembaga Kaunselor Malaysia (required)