Customer Service Department Manager

AufgabenINTERNSHIP INTAKE : SEPTEMBER/OCTOBER 2025 Task & Job Description 2. Addressing the Training Department requirements such as stationeries, tools and equipment needed for training usage and purposes. 3. Assisting Training Department to analyze training participation, training result and training feedback 4. Supporting event management for Training...

Maintain B2B (OEM) and B2C (in-house brand) customer accounts and acquire key information. - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. - Maintain...

**Requirements**: - Pleasant personality and courteous at all times. - Good communication skills and able to interact with all levels of people. - Fresh graduates are welcomed to apply. - Required languages: Bahasa Malaysia. - Has a passion for service. Previous service experience will be an advantage. - Good team player and willingness to...

Assist customers with product or service-related questions, issues, and complaints. - Process orders, returns, and exchanges efficiently and accurately. - Maintain detailed records of customer interactions and transactions. - Follow up with customers to ensure their issues are resolved and they are satisfied with the solution. - Provide feedback and...

**Key Duties & Responsibilities** The Customer Service Coordinator is a key role within the Customer Service department, responsible for facilitating communication between customers, engineers, and technicians to ensure optimal service delivery. This position handles customer inquiries, escalations, and logístical support. **Inquiry Handling**: **Customer...

**Position**:Customer Service Operation **Working Location**:Puchong **Working Days/Hours**:6 Days a Week / Normal Working Hours **Employment Type**:3 Months Contract (renewable) **Reporting Date**: Immediately **Salary**:RM 2,700 - RM 4,000 **Job Descriptions**: - Handle high volumes of inquiries and resolve issues promptly. - Serve as a key point of...

**Responsibilities** - Ensure efficient operation and support the company's overall business growth sustainably. - Provide quotations, prepare contracts, review terms, and finalize contracts with customers promptly and efficiently. - Follow up on sales billing and collection status. - Address and resolve problems or needs raised by the sales team and...

**Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch. - Shipment...

**Aufgaben**: - To support Mercedes-Benz Finance & Leasing Business by training and assisting to lead the Contract administration and customer service team (insourced/outsourced) and providing exceptional service delivery to stakeholders of the HUB. - Manage business relationships with key stakeholders in the markets, HQ and the HUB - Drive and deliver...

**Responsibility** - Receiving and processing customer orders; - System entry of sales orders, communicate with warehouse to arrange order delivery or pick up, etc; - Maintaining and updating sales and customer records; - Assist the department manager to do other department affairs as assigned. **Requirement**: - Diploma/Degree education or equivalent; -...