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Commercial Executive

2 weeks ago

Kuala Lumpur, Malaysia Microsoft Full time

The **Commercial Executive** is a trusted advisor who leads the design and execution of the customer’s commercial strategy and negotiation, selling the right commercial solution at the right time and ensuring every deal is compliant and profitable for Microsoft.

**Responsibilities**:
The Commercial Executive will be responsible for the following:
**Deal Making - **Lead internal and external sales and management teams through support sales commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful. Address necessary customer non-standard terms and conditions requirements in alignment with Microsoft policy.

**Negotiation - **Define, negotiate complex commercial Support Services terms and lead the strategy for the negotiation approach by engaging with stakeholders.

**Collaboration - **Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft Support Services revenue targets. Collaborate with your peers in other areas to achieve business continuity, balance workload if required and share learnings.

**Qualifications**:
Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 7+ years of sales and negotiation experience or related work
- OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 9+ years of sales and negotiation experience or related work or internship experience
- OR 12+ years of sales and negotiation experience
- OR equivalent experience

**Additional or Preferred Qualifications (PQs)**

Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 10+ years of sales and negotiation experience