Team Lead

OverviewWe are seeking an experienced and dynamic Operations Supervisor to lead and manage a team within our customer service BPO environment. The ideal candidate will be responsible for overseeing daily operations, driving performance excellence, and ensuring the highest level of customer satisfaction. The Operations Supervisor will work closely with...

QualificationsMinimum requirements:Bachelor Degree preferredSignificant experience in a complex fast paced environmentMinimum 2 years of prior relevant people management experienceStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skills in English, Korean, Mandarin (Primary)Passion for...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

OverviewWe are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts.QualificationsBachelor's degree or diploma in any field. Fluent in English (spoken and...

Our client is looking for an experienced Team Lead to Provide mentorship, guidance, and career development to members of their team. He is to lead a: high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable...

OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in English (spoken and...

OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in Mandarin and English...

Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Cantonese and English...

OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred.Proficiency in Malay and English...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **Mandarin **and **English** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...