Customer Service Team Lead

QualificationsMinimum requirements:Ability to mentor a team to meet quality standards and metrics set by the department.Minimum of 1+ years of supervisor experience, managing and leading a team.Proficiency in using Excel.Flexibility to work in an ever-changing environment.Excellent written and verbal communication skills in English and one local...

Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Mandarin and English...

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

**Are you a passionate leader with a proven track record in customer service?** CARSOME, Southeast Asia's largest integrated car e-commerce platform, is searching for a dynamic and experienced Customer Service Team Lead to inspire and guide our team to deliver exceptional customer experiences. If you thrive in a fast-paced environment, enjoy developing...

Key Responsibilities Key Responsibilities:Leadership & Team Management• Lead, mentor, and develop a team of L2 and L3 Engineers, fostering technical excellence and professional growth.• Manage workload distribution, team priorities, and operational efficiency to meet SLAs and business needs.• Drive collaboration between IT, security, DevOps, and...

**About Us** **Veralto** Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future....

Main Job Tasks and Responsibilities:Team Leadership:Supervise and lead Administrative Coordinators to maintain alignment with SOPs.Provide ongoing support, feedback, and training to enhance the team's skills and efficiency.Resource Allocation and Workflow Management:Assist the Field Service Manager in resource planning to address daily ticket influx and...

**Role Summary**: - Perform as HRSSC Payroll Services Team Leader ensuring payroll operations continuously delivers accurate and timely payroll while complying to relevant laws and regulations via proper use of payroll processes and system. **Responsibilities**: - Lead and manage a team of 7 Payroll Offices to deliver Payroll Services for APAC Region....

**Position: Customer Service Lead** **Location: Petaling Jaya** **Working Days/Hours: Monday - Friday, Shift rotation** **Language: Mandarin (Traditional and Simplified)** **Overview**: **Key Responsibilities**: - Resolve complex and escalated customer cases. - Advise teams on processes, policies, and compliance. - Manage deal prioritization and exception...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...