L1.5 - Technical Help Desk Support (Immediate

**Position Overview**: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for **server **and **storage systems** to on-site engineers. This role requires diagnosing complex technical issues, offering expert solutions, and ensuring that support services align with the standards outlined in IEIT's Service Level...

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Position**:* **L1.5 Technical Help Desk Support* Location**: Plaza Sentral 5, KL Sentral 50470, Kuala Lumpur** Basic Salary**:* **RM 4,500 - RM 4,800* **Benefits**: - **Reward & Recognition up to RM 300 (based on performance)** Working Days**:5 days work, 2 days off (rotational)** Working Hours**:24-hour rotational shift (9 hours per shift)** **JOB...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial...

Boon Group (Malaysia) Sdn Bhd is a consulting company providing end-to-end data analytics, data integration and process automation solutions.Our professional consulting and support team has extensive background in business analytics and ERP systems across different industries.We are seeking an experienced and motivated Help Desk and IT Support person to join...

DUTIES AND RESPONSIBILITIES:Sales Technical Support for Server and Storage ProductsL1.5 Server Technical Support :Responsibilities:Support 's on-site engineers with server and storage technical issues.Include technical diagnosis, solution consulting, and related services.Utilize telephone, email, and chat tools providedAdhere to the specified SLA for...

**Requirement**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills - Customer...

Company DescriptionKrypton Fund Services ('Krypton') is a boutique fund services company dedicated to providing excellent client service. We pride ourselves on a client-centric approach that is tailored to the unique needs of each client, rather than offering a one-size-fits-all solution. Our platform offers regulatory reporting, fund administration,...

We are seeking an individual to fit the role of a **Service Desk Analyst** to join our team. The responsibilities are wide-ranging and varied. It is necessary to be able to communicate clearly and effectively with all areas of the business. At the forefront of the company operations, the Agent will be responsible for maintaining and developing high...

Responsibilities - Provide 1st level hardware and software troubleshooting assistance over the phone or remotely - Log service tickets into the SITI’s Call Management System. If not resolved, escalate service ticket to appropriate support groups. Required skills & Experience - Excellent command of the English Language both written and verbal (Other...