Barista Service Crew
2 weeks ago
About the Role
As a Barista, you are the face of our café and play a vital role in creating a welcoming experience for customers. You will be responsible for preparing high-quality coffee, beverages, and light food items while delivering excellent customer service. The role also requires maintaining cleanliness, stock control, and upholding the café’s brand standards.
Key Responsibilities
- Prepare and serve coffee, beverages, and café menu items to company standards.
- Greet and interact with customers warmly, ensuring a positive guest experience.
- Handle customer orders efficiently, including cash and POS transactions.
- Maintain cleanliness and hygiene at the counter, dining area, and equipment.
- Assist in restocking inventory and monitoring supplies.
- Follow food safety, hygiene, and café SOPs at all times.
- Support teammates during peak hours to ensure smooth outlet operations.
- Address customer feedback and escalate issues to supervisors/management if needed.
**Requirements**:
- Minimum SPM or equivalent; Diploma in Hospitality is an added advantage.
- Previous experience as a barista or in F&B service is preferred but not required (training provided).
- Passion for coffee, customer service, and hospitality.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and as part of a team.
- Willing to work shifts, weekends, and public holidays.
What We Offer
- Competitive salary based on experience.
- Training and development opportunities (coffee knowledge & customer service).
- Career growth path within the company.
- Staff meals and employee benefits.
Pay: 2,200.00 (MYR) - 3,000.00 (MYR) per month
**Job Types**: Full-time, Permanent
Pay: RM2,200.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
Work Location: In person
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