Customer Relations Executive

Client is a leader in EPCC (PV) Technical 1. Overseeing the team’s quality/effectiveness/timeliness of design, testing and project stages 2. Provide clear direction and technical expertise at functional/organizational level in design, development, and systems integration. 3. Able to make quick decisions and solve technical problems to provide an...

Responsibilities - Fully support company’s PR strategy and execute it in different phases - Create and curate engaging content - Communicate and build relationships with current or prospect clients - Effectively utilize company’s social media and blogs - Create and distribute press releases - Assist in administrative duties - Build and update media lists...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

**Overview of the Position**: The role involves interacting with customers _(referring to our agents, known as Independent Business Owners (IBO))_ to address their concerns, respond to inquiries, and assist with their needs through various channels. Additionally, providing support to department management to guarantee efficiency, organization, customer...

**Responsibilities**: - **Customer Relation & Complaint Handling** a) Ensure all complaints are promptly address and revert to owners upon completion of defect works. Including hardcore owners and escalation cases. b) Monitor all complaints and responded within 3 working days with regards to defects rectification works. d) Monitor all Defect Notification...

**Key Responsibilities** - Respond to queries, concerns and complaints from members or prospect members, provide appropriate solution - Deliver high-quality customer service, and provide information on membership benefits, policies and procedures to members - Serve members in a timely and effective manner and record relevant data accurately in the company...

**Overview of the Position**: This role involves leading a team, both local and overseas customer service team, to provide excellent support to Independent Business Owners (IBOs) by addressing their inquiries, feedback, and complaints. The position is responsible for creating a productive and efficient work environment while ensuring that the customer...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**People Management** Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework. **Customer Centricity** Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share...