Assistant Housekeeping Manager

1 week ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Additional Information**
**Job Number**24218216
**Job Category**Housekeeping & Laundry
**Location**The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Ensures knowledge and understanding of OSHA regulations are up to date.
- Oversees all lost and found procedures.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guest room maintenance needs.
- Understands and complies with loss prevention policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Assists in supervising an effective inspection program for all guestrooms and public space.
- Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
- Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
- Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

**Ensuring Exceptional Customer Service**
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Sets a positive example for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Assistant Manager Housekeeping

    4 days ago

    Kuala Lumpur, Malaysia citizenM Kuala Lumpur Bukit Bintang Full time

    We are currently looking for a dedicated and passionate **Assistant Housekeeping** **Manager** to join our team. **What is your role?** As an Assistant Housekeeping Manager, you are responsible for the daily Housekeeping Operation under the direct supervision of the Housekeeping Manager. You will be assisting in planning, organizing and monitoring all...

  • Assistant Housekeeper

    3 days ago

    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeper

    2 weeks ago

    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeper

    2 days ago

    Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeper

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time 50,400 per year

    The Assistant Housekeeper will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of housekeeping attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance...

  • Assistant Housekeeping Manager

    1 week ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24067052 **Job Category** Housekeeping & Laundry **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • Assistant Housekeeping Manager

    14 hours ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysia Only) **Job Number** 24090694 **Job Category** Housekeeping & Laundry **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time

    The Housekeeping Manager will assist the Executive Housekeeper to manage and coordinate the daily operations of the Housekeeping Department and supervise the performance of room attendants, laundry attendants, public area cleaners, linen attendants, gym and pool attendants and floor supervisors. Also participates in and enforces quality assurance for...

  • Housekeeping Assistant

    1 week ago

    Kuala Lumpur, Malaysia J Suites International Sdn Bhd Full time

    **Duties and Responsibilities**: - To report duty punctually, wearing hotel uniform with name tag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Responsible to maintain hotel cleanliness, sanitation, and organization of assigned work areas. - To adhere to Housekeeping procedures (SOP) for all tasks specified at...

  • Assistant Housekeeping Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Tamu Hotel & Suites Kuala Lumpur Full time

    To assist the Executive Housekeeper in the supervision and smooth running of the Housekeeping Department. Responsible to ensure high standards of service to Guests, in term of cleanliness and productivity prioritizing all tasks in accordance with business needs. You will lead and coach employees across the Housekeeping Department plus formulate and execute...