Ops - Account Coordinator (Account Payable)

4 days ago

Petaling Jaya, Malaysia TopNotch Full time

**Job Title**: Ops - Account Coordinator (Accounts Payable)
**Location**: 1st Avenue, Bandar Utama - Petaling Jaya

**Overview**
This role reports to the Manager and is responsible for delivering Accounts Payable (AP) activities in support of digital banking operations. Key responsibilities include ensuring service delivery in accordance with SLAs/KPIs, maintaining accuracy in data management, and providing operational support to the Finance Ops Support & Services team.

**Key Responsibilities**
- Perform transaction processing tasks, including investigation, resolution, and escalation of issues in a timely manner.
- Accurately sort, process, and post invoices for various purchases, ensuring proper supporting documentation and approvals are obtained.
- Correctly identify the nature of services on invoices and post to the appropriate GL accounts.
- Address workflow queries and collaborate with requesters to resolve blocking controls.
- Provide consistent and professional support to stakeholders on Accounts Payable matters.
- Ensure accurate input of WHT/SST in compliance with various countries’ regulations.
- Maintain compliance with key controls within the Accounts Payable processes.
- Assist in identifying and supporting system or process improvements.
- Generate periodic performance reports to ensure SLA adherence and KPI monitoring.
- Perform ad-hoc assignments as required.

**Must-Have Requirements**
- Bachelor’s degree in Finance/Accounting and/or Professional Qualification (ACCA/CIMA/CPA).
- Minimum 5 years of experience in Accounts Payable.
- Strong understanding of Accounts Payable processes.
- Proficiency in SAP or Oracle.
- Advanced Excel skills.
- Experience in invoice processing, GL posting, and managing supporting documentation.
- Strong analytical skills and attention to detail.
- Excellent written and verbal English communication skills.
- Ability to multi-task and work under pressure.
- Self-motivated, proactive, and team-oriented.
- Accurate handling of WHT/SST in line with regulatory requirements.

**Nice-to-Have Skills**
- Basic knowledge of withholding tax.
- Prior experience in banking operations.
- Familiarity with workflow tools and stakeholder issue resolution.
- Experience in performance reporting and KPI monitoring.
- Exposure to process improvement or system enhancements.
- Strong interpersonal skills for cross-department collaboration.

**Additional Information**
- **Salary**: RM 3,600
- **Contract**: 12 Months (Renewable upon performance)
- **Benefit**: Medical Claim (Pay & Claim) - RM 50

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,300.00 - RM3,700.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person

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