Customer Support Associate June Intake Upto3k Spmleaver

**Responsibilities**: - Exceeding customer expectation in terms of customer service & accurate information - Ensure customer satisfaction and provide professional customer support - Working in a team to achieve the required KPI elements and SLA **Requirements**: - Fluent in English and/or Bahasa Malaysia (spoken & written) - Able to speak in Mandarin will...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...

**IMMEDIATE JOINER ONLY!** **JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **REQUIREMENTS**: - Minimum SPM - No experience needed. - Able to work on rotational shift (Morning, afternoon and...

Intake : 24th Nov'25 and 22nd DecemberWorking location: Ara Damansara office ONLYShift window: Mon-Sun 24h rotational shift / 8h + 1.5h breakDay off: 2 days off including weekdays, weekends & replacement leave for PH in MalaysiaEmployment term: 2 years as per Malaysian Work Permit (renewable)Languages: Japanese (Native only)**Native Japanese in Malaysia or...

Job Scope / ResponsibilitiesHandle inquiries and support requests from customers in Japan who are using our client's services.Provide support via phone calls and online chat channels in Japanese (and English if bilingual).Identify customer issues, provide accurate information, and guide them on solutions based on processes and SOPs.Maintain high levels of...

Executive – Customer Support (Japanese Monolingual or Japanese/English Bilingual)Working Hours: 24-hour rotational shift with 2 days offJob Scope:Handle customer inquiries from clients using our services in Japan through phone calls and chat.Provide timely, accurate, and professional support to ensure customer satisfaction.Escalate and follow up on complex...

Job Location : Selangor ara damansara (Intake 25th March 2025) - Salary package Basic RM2500 + KPI up to RM300 + Night shift allowance up to RM200 (prorated) - Operation Shift Hours (9.5 hrs with 1hr lunch + 30mins short break), 24/7 rotational shift - Week offs (Any 2 days off from Monday to Sunday) - Public Holidays (Adhering to MY PH) - 1month Training...

**Responsibilities**: - Assist customers with product or service information. - Handle complaints and provide effective solutions. - Maintain a professional and friendly attitude at all times. **Requirements**: - Minimum qualification: SPM/Diploma or equivalent. - Strong communication and problem-solving skills. - Able to work in a team and under mínimal...

Responsibilities for Level 1 Support: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until the case is resolved. - Working closely with Sales & Level 2 support...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: - Required...