Captain/supervisor - F&b Resort
15 hours ago
Supervise and coordinate activities of dining room personnel
- Ensure consistent high-level service and customer satisfaction
- Manage staff schedules and handle operational logistics
- Liaise between the kitchen and service areas to ensure smooth operations
- Address and resolve guest complaints and concerns promptly
- Maintain inventory and report needs for supplies and equipment
- Train new employees and conduct regular staff meetings
- Implement and monitor health and safety protocols
- Participates in the recruitment, selection, and training of staff
- Supervise and schedule food and beverage staff
- Ensure customer satisfaction
- Resolve customer complaints, as well as internal conflict amongst staff
- Order and maintain inventory control costs
- Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
**Job Types**: Full-time, Contract
Pay: RM1,700.00 - RM2,200.00 per month
**Benefits**:
- Free parking
- Parental leave
Work Location: On the road
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Captain/Supervisor - F&B Resort
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