Sale Consultant

2 weeks ago

George Town, Malaysia CS Euro Auto Sdn Bhd Full time

**Sales Consultant - GWM (Georgetown)**

**Key Responsibilities**

As a Sales Consultant at GWM in Georgetown, you are the face of the brand—tasked with delivering an exceptional customer experience through expert product knowledge, consultative selling, and a focus on building lasting client relationships. This role blends sales proficiency with outstanding customer service and a proactive, solution-oriented approach.

**Vehicle Expertise**
- Develop a thorough understanding of GWM vehicle models, specifications, features, and technologies.
- Effectively communicate how different models align with various customer preferences, lifestyles, and performance needs.
- Stay updated on new model releases, feature updates, and industry comparisons.

**Client Engagement**
- Build and maintain strong relationships with both new and returning customers through professional, attentive service.
- Conduct timely follow-ups, offer personalized trade-in advice, and provide ongoing customer support.
- Serve as a trusted advisor to build loyalty and long-term client satisfaction.

**Needs Assessment**
- Consult with customers to identify their lifestyle needs, usage habits, and financial considerations.
- Recommend suitable GWM vehicle options tailored to each individual’s priorities.

**Product Demonstration**
- Conduct test drives and in-depth demonstrations that highlight performance, safety features, technology, and warranty benefits.
- Create a memorable and compelling customer experience that showcases the value of GWM vehicles.

**Sales Execution**
- Guide customers through the entire sales process, including handling objections, negotiating pricing, and completing contracts.
- Ensure all sales documents are completed accurately and all compliance requirements are met.

**Reporting & Documentation**
- Maintain accurate records of customer interactions, sales activity, and follow-up efforts within the CRM system.
- Provide timely sales performance updates and reports to management as required.

**Showroom & Display Support**
- Assist in the setup and maintenance of showroom and outdoor vehicle displays to ensure a clean and appealing presentation.
- Ensure all displayed vehicles are clean, accessible, and visually engaging for customers.

**Continuous Learning**
- Engage in ongoing training, stay informed about GWM promotions and product updates, and participate in professional development opportunities.
- Monitor trends and developments in the automotive industry to enhance product knowledge.

**Brand Ambassador**
- Represent the GWM brand in Georgetown with professionalism, enthusiasm, and a customer-first attitude.
- Promote the values and reputation of GWM through every interaction, upholding brand standards and a high level of service.

Pay: RM1,700.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person

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