Customer Service
12 hours ago
We are looking for an experienced individual to fill up the vacancies as customer service / online admin
Job Scope:
- Melayan pertanyaan Customer, follow up dengan customer dan mengekalkan rekod pelanggan.
- Menguruskan dan membalas pertanyaan / pembelian customer melalui whatsapp dan social media.
- Menyusun appointment customer utk dtg ke outlet
- Memastikan target setiap bulan tercapai dalam team.
- Memahami dan mempromosikan Company sales campaign.
- Mengekalkan hubungan baik dengan customer sedia ada & Customer baru.
- Mengumpul dan menyimpan setiap feedback & testimoni Pelanggan
- Membantu aktiviti promosi produk (live di FB, IG & TikTok)
**Requirements**:
Kami mencari calon wanita
Mempunyai pengalaman dalam bidang online sales
Berumur 20 tahun - 30 tahun
Rajin, jujur & amanah ketika bekerja
Faedah:
EPF/SOCSO
Training provided (professional coaching with Founder)
Waktu Bekerja:
Isnin
- Jumaat: 9.30 am - 6.00pm
Sabtu, alternate (2 kali sebulan):
Ahad: Cuti
Lokasi: prima sri gombak, batu Caves Selangor
**Salary**: RM1,700.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Ability to commute/relocate:
- Kota Bharu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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