Current jobs related to Customer Experience Specialist - Shah Alam - MSP Hitect SDN BHD
-
Customer Experience Specialist
4 days ago
Shah Alam, Malaysia Mu & Mars Sdn. Bhd. Full timeJob Summary: Customer Experience Specialist is of great significance to OilyPod. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience. Essential Functions: -...
-
Customer Experience Specialist
2 days ago
Shah Alam, Selangor, Malaysia Mu & Mars Sdn. Bhd. Full time 24,000 - 36,000 per yearJob Summary:Customer Experience Specialist is of great significance to OilyPod and Woos. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience.Essential...
-
Customer Experience Specialist
2 days ago
Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full time 60,000 - 90,000 per yearJob OverviewAs a Senior Customer Experience (CX) Specialist, you will lead the identification of customer friction points, design solutions, and drive strategic improvements across key journeys. You will act as a strong voice of the customer, influencing product, operations, and leadership teams toward decisions that enhance long‑term CX differentiation...
-
People Experience Specialist
1 week ago
Shah Alam, Malaysia EDARAN OTOMOBIL NASIONAL BERHAD Full timeJob Responsibilities: - Assist in engaging internal stakeholders and obtain their support for execution of activities. - Assist in evaluating the company’s culture and climate to determine if any changes need to be made in order to improve employee satisfaction. - Helping managers develop plans to improve employee engagement through one-on-one meetings...
-
Customer Experience
6 days ago
Shah Alam, Malaysia ZOM-IN Full time1 Year(s) of Experience - Open for Fresh Graduates - Diploma/Certificate - Communication & Broadcasting - Malaysian only - Face to Face / Video Call **JOB REQUIREMENT/ RESPONSIBILITY**: - Drive great customer experience by driving awareness and understanding of myTukar’s products and services. - Managing leads from myTukar’s online channel to provide...
-
Customer Care Specialist
2 weeks ago
Shah Alam, Malaysia Brandt International Sdn Bhd Full time**JOB DESCRIPTION**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Working Hours**: Follow US working hours and public holidays. Weekdays: 9am to 8pm. Weekends: 24/7. **Work Location**: Shah Alam, nearby UITM. **Work Arrangement**: Hybrid Model. **Shift Pattern**: 12 hours per...
-
Customer Service Specialist
1 week ago
Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full timeEstablish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...
-
Customer Service Specialist
2 days ago
Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full timeEstablish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...
-
Customer Engagement Specialists
6 days ago
Shah Alam, Malaysia Boba life Klang Full timeJOIN OUR GROWING TEAM! Career progression EPF, SOCSO Training provided Overtime Customer Engagement Specialists - To welcome and greet customer with a big smile and enthusiasm - To brew tea and to serve the drinks to customers - Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP -...
-
Technician
2 days ago
Shah Alam, Malaysia KPJ SELANGOR SPECIALIST Full timeEngineering assistants ensure the administration and monitoring of technical and engineering files for projects, assignments, and quality matters. They assist engineers with their experiments, participate in site visits, and administer the collection of information. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded...
Customer Experience Specialist
2 weeks ago
What you will do As a dedicated Voice / Non-Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you:
**Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns** Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques **Expertly articulating and presenting information about our products while professionally managing high inquiry volumes** Embracing accountability for individual KPIs and working cohesively towards team goals **Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions** Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers **Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times Who you are Here is your opportunity to shine**
**Job Types**: Permanent, Fresh graduate
Pay: Up to RM3,300.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus