Sales Ambassador

1 week ago

Kuala Lumpur, Malaysia RHQM Full time

**Salary Offer**: RM 2,800 per month

**Contract duration**: 3 - 6 months contract

**Location & working hours**: Pavilion Bukit Bintang, KL & 8 hours per day

**Main Purpose**

As an Ambassador of the Maison, you are responsible for welcoming clients, managing waiting time, and ensuring that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale.

1. Client Welcoming & Waiting Time Management
- Ensures an exceptional client experience at the entrance of the client(s) in the boutique
- Seats client(s) when possible and offer drinks, reading, etc.
- Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s).

2. Sales Assistance
- Brings and returns pieces for the Sales Associates
- Assists discreetly with various tasks during a sale
- Gift-wrapping
- Accompanies the client(s) to the door upon departure
- Assists with After Sales duties (bringing pieces, etc.) without handling payments.

3. Daily Boutique Operations
- Respects all brand and boutique policies and procedures
- Participates to inventories
- Participates to price-labelling
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Orders boutique facilities (bags, drinks, edition material, office facilities, etc.)
- Ensures that the boutique, windows, counters, etc., are in a perfect condition

**Requirements**:

- Minimum SPM or Diploma in any field.
- Have experience in Luxury brand and work in boutique.
- Creative, entrepreneurial mindset with positive outlook.
- Exceptional interpersonal, communication and organization skills.
- Experience working with a diverse client base.

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