Outbound Customer Service Executive

To perform outbound calls to existing customers of SME companies, following through on each submission end-to-end with minimum escalations and supervision. To provide best customer experience through outbound calling while observing internal guidelines and quality assurance. - Build a strong relationship with the customer by providing a delightful end-to-end...

**Position**: Inside Sales Outbound Telesales **Contract Duration**: 1 Year **Location**: Sg Besi, Malaysia Technology Park **Expected Start Date**: September 2025 **Vacancies**: 2 Positions **Job Descriptions**: - Make proactive outbound calls to promote Micro SME products and services. - Use scripts, tools, and product knowledge to generate leads and...

We are seeking a results-driven Telesales Representative to join our team, focusing on acquiring new customers through outbound calls and messaging. As a Telesales Representative, you will be responsible for: - To proactively make outbound calls to customers to push Micro SME products & services - Aggressively using appropriate sales tools/script, product...

**Requirements**: - Minimum 1 year of working experience as customer service executive - Fresh Graduates with internship experience will also be considered. - Basic proficiency in Microsoft Outlook, PowerPoint, Excel, Word Skill Required: self-motivated, ambitious personality and strong drive, fast learner, matured thinking, responsible, and good team...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

to assist Kunkwan Student members based on the what student needs and questions - To monitor Daily Mandarin Challenge Pronunciation of Kunkwan Family members - To remind Kunkwan students about upcoming classes and Assignment submissions - To assist Kunkwan student members regarding any queries about their subscription plan. - Ad hoc given by...

**Job Scope (We provide leads!)**: - Contact and follow up with potential investors (students, working adults, partners, We provide leads). - Arrange appointments for sharing sessions with our General Manager. - Accompany GM for physical events, expos, and meetups. - Update CRM system for lead tracking and follow-ups. - Help prepare presentation documents...

**Responsibilities**: - Be the main liaison between client and clinical operations to ensure smooth communication, appointments and arrangements. - Service recovery and feedback management. - Perform any other ad-hoc administrative tasks when needed. **Requirements**: - Ability to communicate in both Mandarin and English - Proven experience in customer...

**Your Role and Responsibilities**: - **Customer Data Management**: Organize and maintain customer data accurately, ensuring easy access and retrieval for follow-up and analysis. - **Follow-Up Coordination**: Ensure that all departments follow up on customer requests and inquiries correctly and in a timely manner. - **Operational Support**: Collaborate with...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Pay:...