Customer Support

1 week ago

Cyberjaya, Malaysia Infosight Consuting Full time

Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per training, policies, and procedures. - Follows all policies and procedures related to information confidentiality and interpreter ethics. - Attends all required training. - Maintains confidentiality as policies. - Uses standard office equipment such as telephones, computers, copiers, and fax machines. - All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback. **Knowledge, Skills and Abilities** - Fluency in Mandarin/Cantonese & English - Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English - Basic understanding of linguistics and different cultures. - Skilled in adjusting to rapidly changing circumstances - Ability to react calmly and effectively in emergency situations - Strong attention to detail and accuracy - Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures. - Skilled at keeping supervisors informed of problems or issues - Exceptional commitment to confidentiality - Skilled in establishing and maintaining effective work relationships - Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system. **Salary**: RM4,000.00 - RM5,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Health insurance - Parental leave - Vision insurance Schedule: - Monday to Friday - Night shift Application Question(s): - Please state your notice period - Please state your expected salary **Experience**: - Customer support: 4 years (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

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