Telesales & HR Sourcing (Executive)
1 week ago
The Grid Space Ventures is a Online & Telemarketing Agency for a Home Appliances Brand. Focusing on sales of Homecare and Home Appliances. We offer attractive income package and massive career growth
**Job Title**: Telesales & HR Sourcing (Senior Executive)
**Job Type**: Full Time Only
**Reports To**: Sales Manager / Team Leader
**Job Summary**:
**Key Responsibilities**:
- Conduct outbound calls to potential customers based on lead lists, referrals, and campaigns.
- Explain products or services to prospects clearly and persuasively to generate interest or leads.
- Understand customer needs and identify opportunities to upsell or cross-sell.
- Achieve or exceed daily, weekly, and monthly call and conversion targets.
- Maintain accurate records of calls, leads, follow-ups, and outcomes using CRM systems.
- Follow up on warm leads and re-engage dormant prospects.
- Provide feedback on call scripts, lead quality, and customer objections to improve strategies.
- Mentor and support junior telecallers.
- Stay updated on product knowledge, market trends, and competitor activities.
- Support the recruitment team in scheduling interviews and follow-ups.
- Provide daily and weekly sourcing reports to the HR team.
- Promote the company’s job opportunities, culture, and employer brand during calls.
- Collaborate with recruiters to understand role requirements and sourcing strategies.
**Requirements**:
- Bachelor’s degree / Diploma in any discipline (preferred: Marketing, Business Administration, or related).
- 1-2 years of experience in telemarketing, telesales, customer service, or inside sales.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Ability to handle objections and work under pressure.
- Experience using CRM software or call management tools.
- Fluency in Malay
Pay: RM1,300.00 - RM10,000.00 per month
**Benefits**:
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: In person
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