Client Partner

ROLE SUMMARY

The Client Partner is designated to be part of a team of business facing Pfizer Digital colleagues supporting the assign stakeholders. They are accountable for the supporting the Country in managing the overall Pfizer Digital demand, performance and operations. Works in collaboration & partnership with Pfizer Digital groups, business units & enabling functions stakeholders within the assigned market/region

o Point of contact for assigned stakeholders in market(s)/region for the country digital matters, and advise on Pfizer digital topics and trends, opportunities and external/internal capabilities across technology, data & analytics

o Support & develop the digital strategy and cost/benefit business case(s) creation, with business sponsors and input from appropriate digital groups, to meet division/function needs and Bold Move priorities

o Partner with the assigned stakeholders and appropriate digital groups to manage successful execution of the strategy including solution delivery, business adoption and business case achievement. Ensure the delivery of technical or analytical solutions delivered has a positive impact on business performance.

o Ensure a good appreciation of the capabilities of Customer Analytics and the broader analytics groups services provided. Understand the types of business challenges analytics can help to solve the problem.

o Ensure effective early engagement of key SME’s, and working across Pfizer Digital to develop compelling proposal/solution

o Share & drive innovative use of technology, data, analytics and digital (existing, new) to create value and superior experiences for patients, HCPs, payers and Pfizer.

o Translate stakeholder/country needs into business requirements and maintain an overall stakeholder engagement & delivery plan

o Adhere to governance to prioritize and manage all digital demand for country/ies or assigned stakeholders. Clearly communicate prioritized demand and country needs/requirements to all appropriate digital groups on an ongoing basis.

o Support preparation of annual digital budget for country with input from appropriate digital groups.

o Work with appropriate digital and analytics groups to leverage and scale products and solutions across customers and geographies as appropriate

PREFERRED QUALIFICATIONS

Preferred Education: BS

Preferred Discipline(s): Information Technology, Computer Science, Engineering, Business, Analytics or quantitative discipline, Marketing

**Experience**:
o Strong ability to engage with cross - functional teams to deliver on time and within budget

o Strong client relationship, stakeholder management & influencing skills

o Demonstrated ability to build compelling business cases for technical, data & analytics opportunities & pull through measurement & value delivery for business impact

o Business Acumen - Good overall knowledge of the Healthcare and Pharmaceutical industry with knowledge of the key factors that influence Pfizer and the Pharmaceutical industry.

o Good knowledge of the relevant business segments, the associated product portfolio, business footprint and overall commercial demographics & cultural footprint.

o Proven ability to manage with agility in a complex matrix environment.

o Ability to speak and write Bahasa, is preferred.

Pfizer Digital is a 7x24x365 operation. This role may require occasional physical or virtual participation on a weekend, holiday, or after normal business hours.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech