Driver Operations

6 days ago

Kuala Lumpur, Malaysia Shopee Full time

Department Operations
- LevelExperienced (Individual Contributor)
- LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Oversee Warehouse & Logistic operations: This includes, Seller center performance, Attribute management, Online shipment, stock analysis and payment reconcile checking.
- Driver Competitors intel: Providing insight on the updated driver policy from competitors for internal benchmarking and better decision making.
- Order Monitoring: Assist on hourly order monitoring for all states.
- Daily Merchant issues: Escalate merchant related issues to the merchant team that was reported or highlighted in social media, close group, or direct report from drivers.
- Analysis task/ Other Project: to also support some internal analysis and projects within the ground team and other departments when required. work closely with ops excellence on the ground testing of new enhancement.
- Supporting the front counter and liaising with walk-in drivers if there are any inquiries or complaints.
- Support internal analysis and projects within the ground team and other departments when required.
- Work closely with ops excellence on the ground testing of new enhancements.
- Work closely with the Field Ops Lead in city expansion matters.

**Requirements**:

- At least 3-5 years of working experience in any related operations management background.
- Good communication skills and attention to detail.
- Able to work as an individual and also with the team.
- Independent and flexible to take on new tasks.
- Analytical skill would be an added advantage.
- High proficiency in MS Excel and MS PowerPoint to deal with large-size data, analyze and translate trends and present to the higher management
- A team player with a collaborative mindset, working across various functions in
- and outside of the driver operations team
- Team player, excellent in both written skills and verbal communication
- Having exposure to E-commerce, and a logistics background is a plus point

  • Sales & Marketing Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Aider Driver Platform Full time 2,500 - 4,500 per year

    We're Hiring Join Aider Driver Service (Tech-Driven Mobility Platform)We're expanding our Sales & Marketing team to accelerate growth in the driver & chauffeur-on-demand industry. If you're passionate about tech, mobility, and connecting people, this is your chance to be part of a fast-growing platform. Positions AvailableSales & Marketing Manager Salary:...

  • Driver Operations Associate

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LaLaMove Full time 40,000 - 60,000 per year

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live itCurrently, Lalamove is a leading global on-demand delivery...

  • Driver Operation Assistant

    1 week ago

    Kuala Lumpur, Malaysia Diverge Retail Solutions Full time

    **Ringkasan Jawatan**: Kami sedang mencari seorang Pemandu & Pembantu Operasi yang bertanggungjawab dan rajin. Tugas utama anda adalah membawa pengarah syarikat dengan selamat dan membantu dalam operasi harian, logistik, serta sokongan untuk acara. **Tanggungjawab**: - **Pemanduan**: - Membawa pengarah syarikat ke mesyuarat, acara, dan lokasi lain. -...

  • Driver

    2 weeks ago

    Kuala Lumpur, Malaysia NEWTON INTERNATIONAL COLLEGE Full time

    Transport CEO from one place to another safely and on time. - Ensure the vehicle is in good condition and perform safety checks before and after each trip. - Follow traffic laws and correctly route themselves, ensuring that there is enough gas in the tank at all times for their destination. - Friendly and outgoing car driver proficient in safe operations,...

  • Driver Operations Associate

    1 week ago

    Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...

  • Driver Operations Associate

    2 weeks ago

    Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! - Currently, Lalamove is a leading global on-demand delivery...

  • Driver Operations Associate

    6 days ago

    Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...

  • Driver Operations Associate

    6 days ago

    Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...

  • Driver

    2 weeks ago

    Kuala Lumpur, Malaysia De Soin Medical Sdn Bhd Full time

    **Job Summary**: The Driver is responsible for ensuring the safe, punctual, and efficient transportation of staff, clients, and clinic materials. This includes regular driving duties, vehicle upkeep, and supporting day-to-day logístical needs of the clinic, while maintaining professional and courteous service at all times. **Key Responsibilities**: -...

  • Driver

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Newton International College Full time 20,000 - 30,000 per year

    Transport CEO from one place to another safely and on time.Ensure the vehicle is in good condition and perform safety checks before and after each trip.Follow traffic laws and correctly route themselves, ensuring that there is enough gas in the tank at all times for their destination.Friendly and outgoing car driver proficient in safe operations, passenger...