Customer Support Specialist

2 weeks ago

Petaling Jaya, Malaysia Easy Eat AI Sdn Bhd Full time

**Company Overview**:
EasyEat (EE) is a contactless solution that digitises and enhances customer-facing interaction in restaurants. Diners are time, health and cost-conscious. With EE, they can browse the menu, search for items, review descriptions and nutrition value, order, track, pay and keep a record of their dining history. As we continue to expand our operations, we are seeking a talented Assistant Executive Customer Support to join our team.

**Location and type of contract**:

- Jaya One Mall, Petaling Jaya
- On-site
- Full-time
- Associate-level position

**General Description & Responsibilities of the Role**:

- Making inbound and outbound calls.
- Providing support for our products and services.
- Tracking and escalating customer issues.
- Ensuring smooth operation for delivery.

**Job Requirements**:

- Maintaining a positive and professional attitude with customers.
- Able to work well under pressure.
- Basic knowledge of Microsoft Office, especially Excel.
- Fresh-grad with experience is a plus.
- Single with availability for flexible shifts.
- Proficiency in English, both written and verbal.

**Benefits**:

- In addition to a solid base salary, you have the potential to earn even.
- Medical Insurance.
- Personal growth and career opportunities.

Pay: RM2,500.00 - RM2,900.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How long is your notice period?
- How much is your current/last drawn salary?
- How much is your expected salary?

**Experience**:

- Customer support: 1 year (required)

  • Customer Support Specialist

    5 days ago

    Petaling Jaya, Malaysia Bjak Full time

    **About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

  • Customer Support Specialist

    1 day ago

    Petaling Jaya, Selangor, Malaysia Denave Full time 40,000 - 60,000 per year

    About the RoleWe are hiring aCustomer Support Specialistwho will play a key role in managing complex post-sales escalations and ensuring a seamless customer experience. If you're alove to speak Chinesewith strong communication skills inCustomer experience, and English, this is your chance to join a dynamic and customer-focused team. Key Responsibilities Be...

  • User Support Specialist

    2 weeks ago

    Petaling Jaya, Malaysia Modello Search Sdn Bhd Full time

    **Role Description** This is a full-time hybrid role as a User Support Specialist at GoFluence. As a User Support Specialist, you will be responsible for providing general support and troubleshooting assistance to customers. You will analyze and identify issues, resolve problems, and provide excellent customer support. The company is based in Seksyen 16,...

  • J54-customer Service

    2 weeks ago

    Petaling Jaya, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    J54-Customer Service / Client Support Specialist Petaling Jaya, Selangor RM2,500 - RM4,000 Per Month **Requirements**: Customer Service Specialist - Turn Your Communication Skills Into Brand Power Do you love interacting with people and enjoy helping customers solve problems? Are you skilled at building trust and handling various situations with ease?...

  • Technical Support Specialist

    5 days ago

    Petaling Jaya, Malaysia Lava Protocols Sdn Bhd Full time

    Technical Support Specialist (Junior) Selangor - Kelana Jaya **Responsibilities**: Position Summary The Technical Support Specialist will be part of a team responsible for providing external customers. **Responsibilities**: - Serve as the primary point of contact with external customers in relation to deployed solutions. - Ensures exceptional customer...

  • Customer Success Specialist

    1 week ago

    Petaling Jaya, Malaysia FastLane Group Full time

    A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

  • Customer Service Specialist

    1 week ago

    Petaling Jaya, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

  • Associate Business Support Specialist

    3 days ago

    Petaling Jaya, Selangor, Malaysia MSD Full time 30,000 - 60,000 per year

    Job DescriptionAssociate Business Support Specialist (Mandarin Bilingual): 8 vacancies available in Malaysia.Our Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization ensures that employee purchase orders, supplier invoices, and payments...

  • Customer Support Specialist

    3 days ago

    Petaling Jaya, Selangor, Malaysia StarHub Full time 30,000 - 60,000 per year

    Role SummaryProvide superior customer service to StarHub consumers by handling enquiries, billing matters, technical support, and complaint recovery through phone and email. Ensure timely resolution, accurate information delivery, and strong customer experience across all StarHub services.ResponsibilitiesHandle customer enquiries on products, services,...

  • Customer Service Support

    1 week ago

    Petaling Jaya, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    DUTIES AND RESPONSIBILITIES: - Identify customers’ needs, clarify enquiries / complaints and resolve them in a prompt and professional manner. - Coordinate with internal departments and escalate the unresolved issues to the second level support team and ensure all cases are followed through to closure. - Engage and going the extra mile to satisfy...