Customer Service Operations

2 weeks ago


Bayan Lepas, Malaysia NNR Global Logistics (M) Sdn. Bhd. Full time

**Customer Service**
- Maintain proper filling of all operations correspondences and reports.
- Maintain proper records of customer correspondences.
- Maintain proper housekeeping in the Operations Department.
- Support the consolidation department in releasing inbound console shipments and handling collection of related charges for submission to the manager.
- Maintain a current profile of all flights schedules out of departing.
- Confers with customer and internal department to resolve problems.

**Operations**
- Prepare Master Air Waybills, House Air Waybills, and customs documents, ensuring accuracy at all times.
- Review each export shipment to determine if any special permits are required, such as CAAM, COO, etc., and perform the necessary filings.
- Communicate with the transport department to arrange the collection of export shipments and delivery of import shipments to customers.
- Clears customs and submit shipment to Airlines along with company acceptance receipt signed by the airlines confirming receipt.
- Prepare and send shipment pre-alerts to the customer and the destination office.
- Organize and distribute all export documents for billing and filing purposes.
- Perform other related duties as and when assigned.

Pay: RM1,900.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Work Location: In person



  • Bayan Lepas, Malaysia Entegris Full time

    Job Title: Assistant, Customer Service Operations **Job Description**: - The Role: - Assistant, Customer Service Operations works with the regional Customer Service teams and the Directors of Customer Service Operations to help keep the business running smoothly by performing administrative, reconciliation and customer service duties. In this role you...


  • Bayan Lepas, Malaysia Entegris Full time

    Job Title: Audit Assistant, Customer Service Operations Job Description: - The Role: An Audit Assistant in Customer Service Operations is responsible for assisting the Director of Customer Service Operations and auditors in reviewing order entries, ensuring compliance, and identifying discrepancies. The Audit Assistant is responsible for collecting and...


  • Bayan Lepas, Malaysia allstaff.com.my Full time

    Bayan Lepas, Penang - MYR 4400 **Qualifications**: - Degree in any field **Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order management...


  • Bayan Lepas, Malaysia allstaff.com.my Full time

    Bayan Lepas, Penang - MYR 4400 **Qualifications**: - Degree holder in any field **Requirements**: - Good written and verbal communication skills in English - Good working attitude and willing to learn - Basic Japanese language skill is needed. No requirement to speak in Japanese. - Support Japan region **Job Descriptions**: - Handle Service order...


  • Bayan Lepas, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...


  • Bayan Lepas, Malaysia Emerson Full time

    The Customer Service Representatives provide high-quality and accurate resolutions by maintaining direct contact with our customers on their general inquiries or specific request such order placement, quotes request, order status, product availability and lead times, available services, and return. They partner with Test & Measurement group Sales team,...


  • Bayan Lepas, Malaysia NCS Global Technology Full time

    Support Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Contract Administration. - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration. - Provide exceptional customer service via phone, mail, internet, and...


  • Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Bayan Lepas, Malaysia AEON Credit Service (M) Berhad Full time

    **Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...

  • Customer Service Rep

    2 weeks ago


    Bayan Lepas, Malaysia Reality AI Full time

    **Title**:Customer Service Rep **Requisition ID**:53616**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...