Retail Manager

7 days ago

Kuala Lumpur, Malaysia Geb Fashion Sdn. Bhd Full time

**Key Responsibilities**:
**1. Branch Operations Oversight**
- Supervise and ensure the smooth daily operation of all branches.
- Conduct regular branch visits to monitor performance, resolve issues, and uphold operational standards.
- Standardize processes to ensure consistency and efficiency across branches.

**2. Sales and Revenue Growth**
- Develop and implement strategies to meet and exceed sales targets across all branches.
- Analyze branch sales performance and implement corrective actions when necessary.
- Drive initiatives to enhance customer satisfaction and loyalty.

**3. Leadership and Team Development**
- Mentor and train branch supervisors and team to enhance leadership skills and branch performance.
- Provide guidance, training, and support to ensure supervisors and their teams meet objectives.
- Foster a culture of collaboration and accountability among teams.
- Work closely with senior management to define measurable goals tied to the incentive program.
- Track progress against targets and report achievements transparently.

**5. Business Development**
- Identify growth opportunities and recommend new strategies to improve sales performance.
- Collaborate with marketing and merchandising teams to plan and execute promotional activities.
- Stay informed about market trends and industry innovations to drive business growth.

**6. Reporting and Communication**
- Prepare detailed reports on branch performance and sales for senior management.
- Act as the key communication link between branches and the head office.
- Ensure clear and consistent communication of company goals and initiatives to branch teams.

**Qualifications and Skills**:
**Education**:

- Bachelor’s degree in Business Administration, Retail Management, or a related field.

**Experience**:

- Proven experience as a Retail Manager or similar role managing multiple branches.
- Strong track record of achieving and exceeding sales targets.

**Skills**:

- Exceptional leadership and coaching skills.
- Results-driven with a strategic mindset.
- Strong communication and interpersonal skills.
- Proficient in retail management software and sales tracking tools.
- Excellent analytical and problem-solving abilities.

**Preferred Skills**:

- Experience designing and managing incentive programs.
- Familiarity with inventory and merchandising management.

**Work Environment**:

- Frequent travel to branches to oversee operations.
- Flexible working hours may be required to align with branch activities.

Job location - MIdvalley Megamall KL, IOI City Mall, 1Utama, Sunway Pyramid Selangor, Gurney Plaza, Queensbay Mall Penang, Midvalley SouthKey JB

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