Customer Service
1 week ago
**Job description**
**Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- Min SPM
- Mahir menggunakan Microsoft Word & Excel
- Competent
- Jika tiada pengalaman, training disediakan
Working Days - 6 DAYS per week
**Salary**:
- Salary starts from RM1,500.00 - RM 2,500.00
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Opportunities for promotion
- Professional development
- Overtime
- Commission
- Performance/Hit Target Bonus
- Medical Claim
Schedule:
- Early shift
**Education**:
- SPM
- DIPLOMA
- DEGREE
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,800.00 - RM2,500.00 per month
Schedule:
- Early shift
Supplemental Pay:
- Overtime pay
- Performance bonus
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