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Insights Analyst

2 weeks ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

In this role, you will be responsible and accountable in the following areas
- Ensure consistent delivery of core services and products to SME clients while ensuring superb client experiences with Maxis
- Building of compelling, data-driven, and effective, market intelligence reports and plans powered by a cloud-based Technology stack.
- Build processes and approach to data analytics in building business recommendations
- Deliver effective presentations of findings and recommendations to multiple levels of stakeholders
- Develop and automate reports, iterative build, and prototype dashboards to provide insights at scale, solving for analytical needs.
- Help the internal team to strategize and focus on key decisions to improve core offerings
- Work closely with lead, to develop AI/ML solutions/frameworks to deploy as part of the advanced analytics offering
- Ability to consistently improve and up-skill oneself in AI/ML tools, infrastructure, and languages to participate in internal transformation and improvement strategies on analytics stack
- Research and assist lead with incorporation of Cloud platform certification into the group, aiming to become proficient with key tools for data manipulation, model building and analysis and visualization.

What do you need to have for the role:
Formal Education

Bachelor’s Degree
- Specialised in IT, Data Science and or related disciplines

Work Experience

Total Work Experience: 4 to 6 years

Total Relevant Experience: 2 to 4 years

Skills / Knowledge
- Familiarity with web analytics services, particularly Google Analytics, Facebook analytics, CMS data
- Ability to translate web data into actionable business insights
- Familiarity with using data visualization tools (e.g., Data studio, Tableau, etc)
- Experience in ML/AI technology and use cases (Project or relevant development experience)
- Work with Google AI/ML and model creation for at least 1 to 2 projects
- Analytics Experience using Python and/or R (desirable)
- Knowledge and experience of writing and tuning SQL (desirable)
- Deep interest and aptitude in data, metrics, analysis and trends and applied knowledge of measurement, statistics, and program evaluation
- Experience giving data presentations to senior stakeholders
- Good communication skills in English both written and oral
- Good team player, committed, able to work independently and under pressure to meet project timeline
- Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.