Full Time Clinic Assistant

1 week ago

Bangi, Malaysia Klinik Dr Twins Full time

A **Full-Time Clinic Assistant** at **Klinik Dr Twins** plays a crucial role in ensuring smooth clinic operations, providing excellent patient care, and supporting doctors in daily tasks. Their job scope includes:
**1. Patient Registration & Customer Service**
- Greet and assist patients with registration and appointment scheduling.
- Handle inquiries via phone, WhatsApp, or walk-ins professionally.
- Guide patients on clinic services, procedures, and pricing.
- Maintain patient confidentiality and uphold a friendly, professional environment.

**2. Assisting Doctors & Medical Procedures**
- Prepare consultation rooms with necessary medical supplies and equipment.
- Assist doctors with minor procedures (e.g., wound dressing, vaccinations, nebulization).
- Perform basic medical tasks like checking blood pressure, height, weight, and glucose levels.
- Ensure cleanliness and sterilization of medical instruments and equipment.

**3. Dispensing Medication & Stock Management**
- Dispense prescribed medications and educate patients on proper usage.
- Monitor and manage clinic inventory, ensuring adequate stock of medications and medical supplies.
- Assist in ordering and restocking medicines as per clinic requirements.

**4. Payment Handling & Billing**
- Process payments via cash, card, or online transactions.
- Handle medical claims (e.g., insurance, panel claims).
- Maintain accurate daily cash and transaction records.

**5. Clinic Cleanliness & Maintenance**
- Ensure the clinic is clean, organized, and well-maintained.
- Follow infection control and hygiene protocols.

**6. Administrative Support & Teamwork**
- Maintain **accurate patient records** in the clinic system.
- Assist in **reporting, documentation, and data entry** as required.
- Support doctors and colleagues in any additional **tasks or projects** to improve clinic efficiency.
- Participate in **staff meetings, training, and skill development programs**.

**Key Qualities We Look For**:

- **Friendly & Professional Attitude** - Able to provide excellent patient care.
- **Fast Learner & Adaptable** - Willing to learn new medical procedures.
- **Team Player** - Works well with doctors and colleagues.
- **Organized & Detail-Oriented** - Ensures accuracy in dispensing medication and managing records.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Professional development

**Education**:

- Diploma/Advanced Diploma (required)

Work Location: In person

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