Customer Support Specialist

1 week ago


George Town, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

**Responsibilities and Accountabilities**
Support customers to place online orders with the client.
Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times.
Pro-actively support customers to mitigate the risk of damage to the client's brand and customer loyalty.
Identify and escalate priority issues through appropriate channels as and when necessary.
Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
Maintains and improves quality of service by sharing suggestions and recommendations.
Keeps job knowledge and skills up to date by attending training and continuously learning.
Meets all key performance indicators set by the company and client.
Adheres to the policies and procedures set by the company and client.



  • George Town, Penang, Malaysia Teleperformance Full time 40,000 - 60,000 per year

    OverviewAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.QualificationsMinimum 1–2 years of...


  • George Town, Malaysia OX HR Consultancy Full time

    About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

  • Customer Support

    17 hours ago


    George Town, Penang, Malaysia Two95 International Full time 20,000 - 40,000 per year

    Immediate Hiring for CUSTOMER SERVICE SPECIALIST @ GEORGE TOWN PENANGMust be able to speak, read and write in Mandarin or Cantonese (Traditional Chinese) This position will require employees to do permanent night shift Overview of CSS Role:CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how...


  • George Town, Malaysia Informa Tech Full time

    **Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...


  • George Town, Malaysia Dorkei Kualiti (M) Sdn Bhd Full time

    Job Title: Customer Service Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a leading supplier of high-quality mould base and hot runner systems. With our expertise and commitment to excellence, we have built a strong reputation in the industry for delivering superior products and exceptional customer service. As we continue to expand our...


  • George Town, Malaysia Informa Tech Full time

    **Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...


  • George Town, Penang, Malaysia Two95 International Full time 2,800 - 3,300 per year

    Company: TeleperformancePosition: Customer Success SpecialistLocation: George Town, Penang, MalaysiaSalary: RM 2,800 - RM 3,300Language Requirement: English & MandarinWorking Hours: 9am to 6pm or 12pm to 9pmOverview:Respond to customer inquiries via phone and email.Serve as the primary contact for customers on the client's website.Embody the client's values...


  • George Town, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time

    CUSTOMER SERVICE SPECIALIST MANDARIN LOCATION: Georgetown,Penang Salary Up to: RM3,500 - RM4000 Working Hour: 24/7 Rotational shift Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree or at least Diploma or equivalent in any...


  • George Town, Penang, Malaysia ADI Group Full time 80,000 - 120,000 per year

    Job description:As a Customer Sales Operations Specialist, you will be responsible for interacting with our customer base to maintain and grow customer relationships. It will be necessary for you to collaborate with internal and external stakeholders to ensure market share and sales plan goals are met, while considering Company's best interest. In Order...