Assistant Boutique Manager
1 week ago
**Working Day/ Hour / Location**
- Workinghour:8hours shift
- KLarea(KLCC, Pavilion, The Gardens Mall)
**Job Scope**
**Boutique Administration**
- Manage the cashiering, till reconciliation, daily closing, transaction update etc.
- Responsible for updating reports.
- Validate staff attendance, leave, OT records and make sure all related records are submitted to office timely.
- In-charge of the Boutique maintenance issues, deal efficiently and closely monitor to the work performance of external vendors; work with them on improvement actions.
- Ensure adequate supply of Boutique materials, systems, equipment, uniforms etc.
- Manage the documentation and streamline work processes for operational efficiency.
- Familiarize with the Retail Handbook and comply with related procedures and regulations.
**Stock and Inventory Management**
- Monitor the stock inventory level and do necessary replenishment quickly and accurately.
- Ensure all the stock are in good condition and protected in order to avoid any damage.
- Manage defective items and responsible for the local damage cost control.
- Lead the stock deliveries and merchandise transfer from warehouse and other stores.
- Ensure all the stock movement are followed the Company regulations.
- Manage the daily routine spot check for maintaining the standard of housekeeping and to prevent stock loss.
- Be one of the leaders in regular stock take investigations, make sure they are done on time and the procedures are well-managed.
- Lead the regular internal audit.
**People Management**
- Lead the BOH team including Cashier, Store Administrator, Stock Assistant, Shop Attendants and Part-timers to cover all BOH functions and achieve Boutique business goals and objectives.
- Manage the work schedule, grooming and job duties delegation for BOH staff and Part timers in an effective and efficient manner.
- Provide coaching and guidance to the team to optimize efficiency.
- Set individual goals to the team, monitor and assess to staff performance against their goals regularly.
- Support the team with consistent qualitative feedback, coaching and evaluation for performance improvement and develop them to next level.
- Develop a good team spirit within BOH and extend the collaboration to other Boutique staff and across Boutiques.
- Maintain the team passion to the Brand.
**Sales Performance and Client Development**
- Enthusiastic in achieving sales targets given by Boutique Lead through effective use of selling techniques, customer service, clientele and product knowledge.
- Identify clients’ expectations and complete sales transactions successfully.
- Advise clients across all product categories and do cross-selling for achieving maximum sales potential.
- Build strong collaboration with the team in order to achieve sales and Boutique objectives.
- Develop and maintain strong relationships with clients through consistent and professional client service.
- Demonstrate as Role Model to the team to influence on the sales performance and operational.
**Requirement**
- Minimum 3to 5 years of retail experience, with at least 1 to 2 years in a supervisory role, preferably in luxury retail.
- Strongleadership and team management skills
- Excellent customer service and clienteling abilities
- Ability to drive sales performance and support daily store operations
Pay: From RM6,000.00 per month
Work Location: In person
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