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Spm Leavers Customer Service Inbound

2 weeks ago

Petaling Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**:

- Able to communicate in **Mandarin** & **Cantonese**.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**:

- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group**:18-55 years old.**

**JOB DESCRIPTION**:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.

**Salary**: RM3,200.00 - RM5,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Signing bonus