Fraud & Risk Analyst - English- Kuala Lumpur

4 days ago

Petaling Jaya, Malaysia Teleperformance Full time

Qualifications:

- University Degree or equivalent preferred.
- A minimum of 3 years in practical fraud risk management.
- Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
- Experience in law enforcement and investigation processes would be an added advantage.
- Possess good working relationship with law enforcement agencies.
- Have good working knowledge of cyber frauds and social engineering modus operandi.
- Have knowledge of the financial services industry, specifically in banking
- Demonstrates successes in working both independently and with a team.
- Good interpersonal skills.
- Relevant investigative skills - interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and presenting evidence at internal, civil, criminal, and/or disciplinary proceedings - would be an added advantage.
- Self-motivated, delivery focussed and able to work well under tight timelines and pressure.

**Responsibilities**:
Overview:
We're looking for a **Fraud Risk Analyst**to work onsite within our Digital Bank. We're a small, but growing venture, with new and exciting problems to solve. We work in project-based sprints in small, interdisciplinary teams.

This is a fulltime position reporting to the Fraud Risk Lead

Responsiblities:

- Manage responses to fraud incidents escalated to FRM,
- Investigations, booking of fraud losses and reporting in a timely manner
- Doing root cause analysis and suggest improvements in controls and processes
- Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
- Recommend and assist in development of infrastructural support for FRM functions.
- Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.

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