Technical Support Executive

3. Document and track support requests and resolutions in the ticketing system. 4. Escalate complex issues to higher level technical staff or management when necessary. 5. Assist in the setup, configuration and maintenance of computer systems and peripherals. 6. Offer guidance on best practices and procedures to customers to prevent future issues. 7....

Finance / Accounts Executive Location: Cyberjaya, SelangorEmployment Type: Full-Time / ProtegeIndustry: Technical and Engineering Services / Oil & GasKey Responsibilities:As a Finance/Accounts Executive, you will manage the day-to-day accounting and finance operations, including but not limited to:·       Financial Management and...

Job Type: Permanent with the Client Job Location: Cyberjaya, Malaysia (Onsite) JOB SCOPE: - They may need to ensure all the incidents were resolved within the SLA and the system - availability is in order on the daily basis. - The person must be able to work in a team environment and be able to communicate - effectively with other team members. - The...

Primary Skills: Application support, Linux, SQL Query Task Description: 1. Strong knowledge and experience working in Unix/ Linux environment. Familiar with Unix/ Linux commands and shell Scripting. 2. Strong knowledge and experience in Oracle SQL query language. 3. Knowledge in monitoring tools such as zabbix, grafana and etc. 4. BY WMS Technical...

About the Company About the Role In this position, you will work in a dynamic atmosphere where you would be required to multitask, make time critical decisions, achieve targets before deadline. You need to take care of assigned existing customers. Retain these customers month over month and charge recurring fees along with upsells. What you will do -...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

Responsibilities: Vessel Maintenance and Repairs: Develop and implement maintenance and repair plans for vessels, including routine maintenance, dry-docking, and major repairs. Coordinate with internal teams and external contractors to ensure timely and cost-effective execution of maintenance activities. Technical Support: Provide technical guidance and...

Selangor, MalaysiaJob Family Group:Production Engineering UpstreamWorker Type:RegularPosting Start Date:November 17, 2025Business unit:Projects and TechnologyExperience Level: Experienced ProfessionalsJob Description: What's the roleThe TAS OSE teams provide remote operational support to Shell asset. This role is to provide remote operational support to SMEP...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...