Agent - Air Export Operations

1 week ago

Petaling Jaya, Malaysia Expeditors Full time

**Company Description**
We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. **We love to promote from within** - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
- Ensure all daily functions will be completed within the guidelines set forth by Expeditors internal Operational Process Standards.
- Assist others in their duties with all Air Export accounts
- Able to provide customers with status on shipments by using ETMS, EXPO and destination CFIT systems
- Audit documents for export compliance information and obtain missing information from customer
- Generate and maintain an active channel of communication between customers and vendors
- Able to setup file for processing including validating credit, obtaining complete documents, and working with destination on necessary approvals
- Assist Air Export Agents and Airline Specialists with the gathering and pouching of documents
- Must understand destination specific documentation requirements
- Gathers required documents and secured them (pouches) as per expectations
- Able to file EEI, process HAWB, and invoice accurately
- Needs to be able to read client specific operating procedures and successfully execute upon them
- Assist Air Export Agents with providing updates and alerts to clients regarding their shipments

**Qualifications**
- Typing - 30 wpm and 10-key by touch
- Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
- DG Certification Required
- Easily adapt to change and function efficiently in a high stress environment
- Compliance certifications required to perform required duties obtained and maintained
- An intimate understanding of Export Compliance
- General Airline/Logistics Knowledge

**Additional Information**
Expeditors offers excellent benefits:

- Group Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus

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