Current jobs related to Executive, Customer Relationship - Petaling Jaya - Hong Leong Bank

  • Relationship Manager

    2 weeks ago

    Petaling Jaya, Malaysia Richdale International Executive Search Full time

    **Job Summary** You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. **About Wealth and Retail...

  • Customer Relationship Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia SIMA AUTO PARK (M) SDN BHD Full time 30,000 - 60,000 per year

    We are seeking a reliable and well-spoken Customer Relationship Executive to manage customer calls and inquiries related to the car park and valet services. This role is based at our HQ, where the CRE will act as the first point of contact, providing real-time assistance to customers, resolving problems, and ensuring a smooth parking or valet experience. The...

  • Customer Relationship Management Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan WOBB Sdn Bhd Full time 48,000 - 53,400 per year

    Compensation & BenefitsBasic Salary: RM4,000 – RM4,500Incentives & Bonuses:Performance incentive: Up to RM2,000/quarterPerformance bonus: Up to 6 months (Individual + Company)Year-end bonus: 1 monthAdditional Benefits:Annual salary adjustmentTop performer rewards and company tripMedical & Dental coverage (RM700/year)Long service reward: RM20,000 housing...

  • Customer Relationship Management Executive

    5 days ago

    Petaling Jaya, Malaysia Agensi Pekerjaan Inter Island Sdn Bhd Full time

    **Compensation & Benefits** **Basic Salary**: RM4,000 - RM4,500 **Incentives & Bonuses**: - Performance incentive: Up to RM2,000/quarter - Performance bonus: Up to 6 months (Individual + Company) - Year-end bonus: 1 month - **Additional Benefits**: - Annual salary adjustment - Top performer rewards and **company trip**: - Medical & Dental coverage...

  • Customer Relationship Management Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Ethereal Wellness Sdn Bhd Full time 42,500 - 85,000 per year

    Job Title: Customer Relationship Management ExecutiveCompany Overview :At Ethereal Wellness, known as MUUKA HQ, our mission is to deliver high-quality skincare products that resonate with our users' values and trust. We are committed to crafting skincare solutions that not only enhance beauty but also embody the elegance and warmth of our heritage.As a...

  • Customer Service and Relationship

    2 weeks ago

    Petaling Jaya, Malaysia Puzzle Planet Sdn Bhd Full time

    **Job Requirement** - **Qualification**:At least **Diploma or Bachelor's degree** in **Sales, Marketing, Business Administration** or a related field - **Language**: Fluent in **English**and **Mandarin**(Both Spoken and Written), Knowledge of **Malay**is highly desirable. - **Proven experience** in **customer service managemen**t, with a f**ocus on upselling...

  • Customer Relationship Manager

    1 week ago

    Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

    **RESPONSIBILITIES**: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...

  • Customer Relationship Management Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Zen Clinic Sdn Bhd Full time 24,000 - 36,000 per year

    Sales and Business DevelopmentProactively identify and secure new business leads within the industry and leveraging market research and networking to expand client base and drive revenue growth.Contact clients, perform timely follow-ups, and schedule client meetings to nurture relationships and advance deal opportunitiesPropose tailored solutions that...

  • Premium Executive

    16 hours ago

    Petaling Jaya, Malaysia Richdale International Executive Search Full time

    **Job Summary** As a Premium Executive, you will be responsible for managing and developing relationships with clients who have the potential to upgrade to Priority status, drawn from our existing Personal and Premium client base. Through proactive outbound call activities, you will deliver exceptional customer service, offering tailored financial solutions...

  • Customer Relationship Management Executive

    1 week ago

    Petaling Jaya, Malaysia Mynews Retail Sdn Bhd Full time

    **Purpose of the Role** The Marketing Executive will manage and drive the **myNEWS Loyalty Programme**, overseeing campaign planning, set-up, marketing communication, and performance reporting in a dynamic retail environment. **Main Responsibilities** - **Campaign Management**: Plan, manage, and execute backend programming for monthly loyalty promotions and...

Executive, Customer Relationship

2 weeks ago

Petaling Jaya, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Job Description:

- Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives
- Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
- Personalize service by cross selling and up selling products and services that are suitable for customers.
- Keep records of all call information in line with the SOP; Deliver proper escalation of unresolved matters to Team Manager / Service Manager for resolution.
- Responsible for achieving individual targets and goals whilst maintaining quality and compliance.
- Continuously strive to attain and exceed agreed productivity and KRA targets

Jobholder Requirements:

- Malaysian citizen
- Good communication skills in English and Malay, being able to communicate in Mandarin is an advantage.
- Patient, confident, active listening skills, problem solving skills and attentive to details.
- Able to manage multiple customer interactions.
- Must be able to work on shift during weekdays, weekends and public holidays (allowance provided).
- Must be willing to work in PJ City / OUG / Kelana Jaya.

Benefits:

- Competitive employer contribution on EPF and SOCSO
- Annual Leaves, Sick leaves, Birthday Leave entitlement
- Medical, Dental benefits
- Shift allowance, Good Attendance Allowance, Sales Incentives (if any); Mandarin Speaker Allowance (applicable to mandarin speaker)
- Overtime and Public Holidays Allowance
- 2 weeks of classroom training is provided in PJ City
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._