Supervisor , Inside Sales

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

**Job Purpose**:
The ISR (Inside Sales Representative) Leader is required to manage another 4-6 ISR handling specific product line(s). This ISR Leader and team will handle around 500 partners around Jabodetabek Area. The ISR Leader will be helping the product team to reach their target to each vendors/principals.

**Responsibilities**:

- Develops strong, strategic relationships for business partner's growth in quality and quantity (30%)
- Provides leadership and guidance in critical customer planning and engagement along with ISR team (15%)
- Conducts regular business reviews with ISRs to track progress toward revenue and growth goals (30%)
- Supports CAM team for further development related to Tech Data's business goals (10%)
- Ensuring solutions and handles escalated complaints from business partners (10%)
- Manage operational and daily business inside the team (5%)

**Knowledge, Skills and Experience**:

- 1 to 3 Years of relevant work experience
- 1 to 3 Years of experience directly managing / supervising employees.
- Master's / Postgraduate Degree with Operational Field of Study preferred.
- Bachelor's Degree with Administration field of study required.
- Able to execute instructions and to request clarification when needed
- Able to communicate clearly and convey necessary information.
- Able to interact effectively with all levels of management.
- Able to use a 10-key quickly and accurately.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others
- Able to quickly learn new systems and technolog

**Working Conditions**:

- Occasional non-standard work hours or overtime as business requires.
- Professional, office environment.
- Some travel required.
- On-call availability required as necessary

**Job Purpose**:
The ISR (Inside Sales Representative) Leader is required to manage another 4-6 ISR handling specific product line(s). This ISR Leader and team will handle around 500 partners around Jabodetabek Area. The ISR Leader will be helping the product team to reach their target to each vendors/principals.

**Responsibilities**:

- Develops strong, strategic relationships for business partner's growth in quality and quantity (30%)
- Provides leadership and guidance in critical customer planning and engagement along with ISR team (15%)
- Conducts regular business reviews with ISRs to track progress toward revenue and growth goals (30%)
- Supports CAM team for further development related to Tech Data's business goals (10%)
- Ensuring solutions and handles escalated complaints from business partners (10%)
- Manage operational and daily business inside the team (5%)

**Knowledge, Skills and Experience**:

- 1 to 3 Years of relevant work experience
- 1 to 3 Years of experience directly managing / supervising employees.
- Master's / Postgraduate Degree with Operational Field of Study preferred.
- Bachelor's Degree with Administration field of study required.
- Able to execute instructions and to request clarification when needed
- Able to communicate clearly and convey necessary information.
- Able to interact effectively with all levels of management.
- Able to use a 10-key quickly and accurately.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency