Customer Service- Mandarin Speaker(Freshers Can Apply)

1.Respond to customer queries in a timely and accurate manner via Voice and Non-Voice 2. Identify customer needs and support customers in the use of specific features. 3. Monitor customer complaints on social media and escalate to client stakeholders. 4. To coordinate and resolve customer enquiries via the support of internal and external team...

**Position**: Advisor I, Customer Service ( Local Mandarin ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic **:4200MYR - 4500MYR + KPI allowance max...

*ROLE: - Customer Service Advisor - Mandarin Speaker* Location: Cyberjaya, Malaysia **Salary**: RM 4,500 Language: Mandarin (At least 1 year Customer Service experience, GDS system experience will be added advantage ) Joining date: ASAP Work Hour: Rotation Shift Education: SPM /Diploma/Degree *Role & Responsibilties:* - Take call and provide accurate...

**Job title: Associate Customer support (Seller/KYC support)** **Language: Mandarin proficiency + B1 (conversational English)** **Eligibility: Freshers from any background/Experienced professionals** **Hiring Requirements**: - Validating - KYC - Critical thinker - Documentation & verification - Detail oriented - Non-voice - Reading & writing...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

If interested, Kindly share your CV at Role: Customer Service- Japanese SpeakerLocation: CyberjayaLanguage: Japanese JLPT N1 Level24*7 Rotational ShiftNative Japanese OR any Nationality with N1 Certification in JapaneseHigh School Diploma with 8 years experiences OR diploma and above (can apply directly)KPI: up to 300 RMJob Types: Full-time, PermanentPay:...

**Language: Mandarin proficiency + B1**_**(conversational English)**_ **Location: WFO in Cyberjaya** **Shifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided** **Working days: Monday to Sunday (weekly 2 days off)** **Salary range: 3.5k to 4.5k Basic** **Eligibility: Freshers from any background/Experienced...

Looking for Fresher/Experienced Customer Service Associate **Job Types**: Full-time, Permanent **Salary**: RM2,000.00 - RM2,400.00 per month Schedule: - Flexible hours - Rotational shift **Education**: - STM/STPM (preferred) **Language**: - English (preferred) - Bahasa (preferred)

Job DescriptionEssential Functions/Core ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provideresolution to the customerListen attentively to customer needs and concerns; demonstrate...

Language: Mandarin proficiency + B1 (conversational English) Location: WFO in Cyberjaya Address: Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, Selangor Shifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided Working days: Monday to Sunday (weekly 2 days off) Salary range: Between 3.5k to 4.5k Basic (Depending...