Call Centre

Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company...

Deal efficiently and courteously with all guests’ complaint and request. Ensure use right channel when advising or requesting items / services for guests. Ensure attend all communications meetings. Effect fast and efficient monitoring and follow up of guest requests. To be fully conversant with the Hotel Emergency and Evacuation procedures. Accurately take...

**Responsibilities**: - Monitoring alarm signal. - Answer telephone, screen, and direct calls. - Record daily attendance. **Requirements**: - Minimum SPM - Age 18 - 45 years old - Understand basic English. - Good working attitude. - Shift work required. Can work under pressure and shift. - Able to use the computer. - Able to work...

**We're Hiring!!!** - Gain the Experience You Need Today. Your Opportunity to be apart of an **Award Winning International BPO Company**_ - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to...

Responsible for providing outstanding customer service to guests of the hotel. Will be the first point of contact for guests and will be responsible for handling all guest inquiries and requests. Company Overview Thistle Hotels & Resorts in Malaysia is owned by GLH Management Group (Singapore) Pte Ltd. The award-winning Thistle Johor Bahru is a 5-star hotel...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

**Job Summary**: **Key Responsibilities**: - Handle emergency & breakdown calls - Assist customers facing mechanical issues, flat tires, dead batteries, or other car-related problems. - Provide accident support - Guide customers on accident reporting procedures and next steps. - Coordinate roadside assistance - Liaise with tow trucks, service centers, and...

**CUSTOMER SERVICE OFFICER** **JOHOR BAHRU SERVICE CENTRE 1** - JALAN TUN ABDUL RAZAK, SUSUR 1, 80000, JOHOR BAHRU_ AUTOPASS COLLECTION CENTRE Johor Bahru Service Centre(JBSC) 5 Day Work!!!! - **JOB SCOPE**_ - ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE NECESSARY DETAILS BEFORE ISSUING THE CARD - ASSIST MOTORIST IN VEP APPLICATION...

_Vacancies of _**Customer Service in Nusajaya!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

Job Description: - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...