Chief Storage

15 hours ago


Kuala Lumpur, Malaysia Tentacle Group Full time

Job Title: Chief Technical Specialist / Chief Infrastructure Management Analyst / Service Manager - Storage

Location: [Malaysia, PJ]

**Job Type**: [Contract 12 Months and Renewable]

Job Summary

We are seeking an experienced Chief Technical Specialist to manage and optimize enterprise storage systems and technologies. This role involves overseeing storage solutions such as Hitachi VSP, NetApp, and backup technologies, while leading a team and ensuring efficient operation of disaster recovery and performance management.

Key Responsibilities

Manage the operation of Hitachi Storage Systems (VSP, G1000, G1500), NetApp Storage Solutions (FAS 3000/6000, A700, Cluster Mode), VPLEX, Isilon, and Celerra.

Handle replication technologies like TrueCopy, ShadowImage, SnapMirror, Snap-Vault, BCV/Clone, SRDF.

Administer and troubleshoot Snap-Drive and Snap-Manager for backup operations.

Perform storage performance analysis, identify hotspots, and resolve performance issues.

Oversee SAN Fabric configurations and manage Brocade/Cisco devices.

Provide 24x7 standby services, manage incidents, and ensure mínimal business impact.

Lead a team of storage specialists, conduct performance appraisals, and ensure service levels.

Coordinate routine reporting, change preparation, and incident escalation.

Collaborate with vendors to resolve complex storage issues and manage escalations.

Participate in solutioning for new technologies, including migration planning and upgrades.

Skills & Qualifications

Extensive experience with Hitachi VSP, NetApp FAS, SAN/NAS, and disaster recovery solutions.

Hands-on experience with SnapMirror, SnapVault, BCV, SRDF, and Brocade/Cisco SAN.

Strong background in performance tuning, storage provisioning, and troubleshooting.

Experience with operating systems such as Linux, AIX, Solaris, Windows, ESX, and HPUX.

Ability to lead teams, handle incident escalation, and manage change processes.

Knowledge of Service Management tools like Remedy and ServiceNow is a plus.

ITIL or ISO certifications preferred.

Minimum 8 years of hands-on experience in storage technologies.

Bachelor’s degree in Computer Science, Information Systems, or related field.

Additional Skills

Strong communication, planning, and organizational skills.

Analytical thinking with attention to detail.

Highly adaptable and flexible to meet business needs.

**Job Type**: Contract
Contract length: 12 months

Pay: RM6,000.00 - RM16,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Application Question(s):

- Hitachi VSP (Virtual Storage Platform)

NetApp FAS Storage Solutions (FAS 3000/6000, A700, Cluster Mode)

VPLEX, Isilon, Celerra

SAN/NAS Storage Solutions,SnapMirror, SnapVault, TrueCopy, ShadowImage

SRDF (Symmetrix Remote Data Facility)

Snap-Drive, Snap-Manager for backup operations

Backup solutions knowledge (e.g., NetApp, EMC, Veeam)Brocade/Cisco SAN devices (Switches, Directors, etc.)

SAN Fabric management and troubleshootingDisaster Recovery planning and execution

DR testing and validation (Ensure business continuity and data integrity)



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