Payment Ops Analyst

6 days ago


Kuala Lumpur, Malaysia SHERA Consultancy Full time

**Hybrid**: 3 days WFH, 2 days in-office

**Location**: Office near KLCC

Join a global tax‑free shopping & payment solutions provider for the role of Payment Operations Analyst.

**You will be a strong match if you have experience in**:

- Handling daily and monthly payment reconciliations (especially credit card transactions)
- Managing accounts payable (AP) and accounts receivable (AR)
- Working with credit card networks such as Visa, Mastercard, Amex, etc. — especially if you’ve dealt with fees or charges from these networks
- Supporting payment processes in a finance team or operations team (e.g. settlements, payouts, fee management)
- Working with merchants or partners in payment-related roles (e.g. finance operations, payment onboarding, reconciliation)

**What You’ll Be Doing**:

- Monitor and manage credit card-related fees and transactions (Visa, Mastercard, etc.)
- Perform daily and monthly reconciliations for merchant transactions and service fees
- Update and maintain payment fee structures in the internal system
- Authorize and track cash settlements accurately
- Coordinate with Compliance to ensure regulatory processes are followed
- Provide financial reports and analysis for internal decision-making
- Work cross-functionally with Finance, Sales, and Customer Support teams

**Requirements**:

- A degree in Finance, Business, Economics, or related field
- 3+ years working in a payments, finance ops, or card-related role
- Strong Excel skills and experience with finance/payment systems (e.g. ACI or similar)
- Good attention to detail, clear communication, and strong problem-solving ability
- Able to work both independently and with cross-functional teams

Shortlisting in progress - only applicants with credit card, payment ops, and reconciliation experience will be contacted.

**Job Type**: Permanent

Pay: RM6,600.00 per month

**Benefits**:

- Work from home

Schedule:

- Fixed shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Payments Operation: 3 years (required)
- AP & AR: 3 years (required)
- Card/Merchant Scheme Fees: 3 years (required)

Work Location: In person


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