Payment Ops Analyst
6 days ago
**Hybrid**: 3 days WFH, 2 days in-office
**Location**: Office near KLCC
Join a global tax‑free shopping & payment solutions provider for the role of Payment Operations Analyst.
**You will be a strong match if you have experience in**:
- Handling daily and monthly payment reconciliations (especially credit card transactions)
- Managing accounts payable (AP) and accounts receivable (AR)
- Working with credit card networks such as Visa, Mastercard, Amex, etc. — especially if you’ve dealt with fees or charges from these networks
- Supporting payment processes in a finance team or operations team (e.g. settlements, payouts, fee management)
- Working with merchants or partners in payment-related roles (e.g. finance operations, payment onboarding, reconciliation)
**What You’ll Be Doing**:
- Monitor and manage credit card-related fees and transactions (Visa, Mastercard, etc.)
- Perform daily and monthly reconciliations for merchant transactions and service fees
- Update and maintain payment fee structures in the internal system
- Authorize and track cash settlements accurately
- Coordinate with Compliance to ensure regulatory processes are followed
- Provide financial reports and analysis for internal decision-making
- Work cross-functionally with Finance, Sales, and Customer Support teams
**Requirements**:
- A degree in Finance, Business, Economics, or related field
- 3+ years working in a payments, finance ops, or card-related role
- Strong Excel skills and experience with finance/payment systems (e.g. ACI or similar)
- Good attention to detail, clear communication, and strong problem-solving ability
- Able to work both independently and with cross-functional teams
Shortlisting in progress - only applicants with credit card, payment ops, and reconciliation experience will be contacted.
**Job Type**: Permanent
Pay: RM6,600.00 per month
**Benefits**:
- Work from home
Schedule:
- Fixed shift
- Monday to Friday
**Education**:
- Bachelor's (required)
**Experience**:
- Payments Operation: 3 years (required)
- AP & AR: 3 years (required)
- Card/Merchant Scheme Fees: 3 years (required)
Work Location: In person
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