Indonesian Customer Service

**Job description** Key Responsibilities: - Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions. - Escalation Management: Escalate unresolved issues to higher-level support when necessary. - Product Recommendations: Provide advice and recommend products, services, or...

Maintain and update customer records with accurate account information. - Establish a positive rapport with clients while ensuring professionalism in all interactions. - Present information effectively, persuade customers, and communicate with clarity. **Job Requirements** - **Language Proficiency**: - Fluency in English with native or near-native quality...

**Role Overview** We are looking for an Indonesian Content Rater to join our team. As an Indonesian Content Rater, you will be responsible for evaluating and rating various types of content in Indonesian according to predefined guidelines. This role requires a keen eye for detail, strong analytical skills, and the ability to maintain objectivity while...

Scope of WorkDeliver excellent customer service and manage the needs of our customers (guests, partners) through our communication channels (phone, email, and live chat).Handling customer queries with empathy, patience and compassionUnderstand and deliver business strategies, to improve customer services through the execution of self-service, and...

Key Responsibilities:Review and verify customer documentation.Address and resolve alerts while performing Know Your Customer (KYC) procedures.Facilitate the activation of new customer trading accounts.Manage client communication through multilingual emails using templates.Handle back-office tasks such as processing withdrawals, transfers, and deposits.Assist...

**Responsibilities**: - Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Ability to present, persuade and communicate effectively. - Use provided tools and resources to resolve customer issues - Meet or exceed...

Summary SRG_MHL (Indonesia) Hi Champions! To recapped back our phone conversation as below; - Role Title : Maxis Hotlink - Work from office mode - Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services) - Salary Package: BASIC (RM 2500) + RNR Allowance (Up to RM 500) - Shift...

Role: Customer Service Specialist (Indo) Job Scope - Answer inbound calls related to customer inquiries or complaints regarding Prepaid Services. - Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan. Salary Package - Basic Salary: RM 2,500 (Local) - RNR Allowance: Based on performance RM 500 based on KPI...

Job description: - Want a high flying career? Seize this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade requests, baggage inquiries, delays, and cancellations. - Build meaningful relationships with...

Hiring Native – Customer Service Representative.Native Languages such as : Thai, Indonesian, Korean, Hindi, VietnameseLocation: KL – Full Time position – Visa sponsored ( candidate must be in Malaysia )Working Structure ( 3 rotating shifts)Must-have Criteria1. Possess customer service experience atleast 1 yr minimum and skill to manage critical and...